Show:
Spirit of Hospitality
Key Terms
History of Travel
Getting Around
Impact & Business
100
What is friendliness to guests?
The Latin word hospitalitas means this.
100
What is tourism?
This is the practice of traveling for recreation.
100
What is recreation?
Tourism is traveling for this purpose.
100
What are coaching inns?
These roadside lodgings served stagecoach travelers with drinks, simple meals, and rest for people and horses.
100
What is sustainability?
This is the responsible long-term use of Earth's resources so present needs do not hurt future generations.
200
What are welcome and comfortable?
Hospitality is about making people feel these two things.
200
What are lodging, food and beverage, transportation, and attractions?
Name the four main hospitality sectors from the 1.01 notes.
200
What is the Silk Road?
This historic trade road spanned between the East (Asia) and the West (Europe).
200
What is the Industrial Revolution?
Steamships were a major innovation of this historical period.
200
What is multiculturalism?
This is the idea that many cultures can prosper together by recognizing and celebrating their differences.
300
What is a tangible facet?
Food on a plate or a guestroom you can touch is this kind of facet.
300
What is interdependence?
This word means two or more things depend on each other. The hospitality sectors do this.
300
What is the Amber Road?
This road spanned Northern and Southern Europe.
300
What is 1903?
The Wright brothers were credited with the first sustained flight in this year.
300
What is cultural awareness?
Being aware that people from different backgrounds may have different attitudes and values is called this.
400
What is an intangible facet?
A guest who is happy with a meal is this kind of hospitality facet.
400
What are Social, Military, Educational, Religious, and Fraternal?
SMERF stands for these five group-travel types.
400
What is the Spice Route?
This route spanned Northeastern Africa, Europe, and Asia.
400
What is 1908?
Henry Ford began producing automobiles in this year.
400
What is Corporate Social Responsibility?
CSR stands for this.
500
What are open-hearted and generous?
As an ACTION, hospitality brings joy and happiness by being these two things.
500
What are Meetings, Incentives, Conventions, and Exhibitions?
MICE stands for these four work-related travel types.
500
What is Mecca?
Muslims make a pilgrimage to this city.
500
What is the Federal-Aid Highway Act?
President Eisenhower signed this law on June 29, 1956.
500
What is an independent business?
This kind of business is owned and operated by the owner and is sometimes called mom and pop.