You were just notified your client is in the hospital, which template do you complete?
Initial Template
What documents need to be completed during 7 day CFT?
Part E
Crisis Plan
ISP
What documents need to be completed during 30 day CFT?
CFT meeting note
Your client is in the ER. Do you complete a hospital discharge summary?
No
The hospital is recommending OOH for your client. Who should you involve to assist with coordination?
OOH Liaisons
Email OOHSupport
When should you be completing the updated template?
Every staffing or every 7 days.
T/F - You cannot complete any discharge items on day of discharge.
TRUE
What items, aside from Psych Eval, are tracked for days 8-30?
CFT
Meaningful Service
Your client had a crisis and went to Mind 24/7. He was only there for two hours and returned home. Do you notify hospital discharge planner?
Yes!
Why do we even track 30 day discharge items?
Grant requirements/contract agreements
Quality of Care
Where do you document placement AND wraparound supports post discharge?
Plan A, B, C
Who do you email to schedule a 7 day psych eval?
Dischargeplanning
How many CFT's need to occur within 1-30 days of discharge?
TWO
What is the required time frame for psych eval following an ER visit?
Within 7 days
When should you coordinate scheduling 7 day CFT, PE, and Meaningful Service?
Before the client is discharged!!
This will help limit no shows/cancellations
T/F - I don't need to document medications on discharge templates since they will be in discharge paperwork
FALSE
A meaningful service is scheduled with an external provider, what needs to be documented for this to be compliant?
Confirmed KEPT dates of service
T/F - A client needs two discharge psych evals within 30 days
False - a 30 day PE only needs to be scheduled if one did not occur within 7 days of discharge
What is best practice following an ER visit?
Hold CFT
Review Crisis Plan
Your client is discharge from an OOH placement, who do you email to schedule a psych appointment?
Site CMA - not dischargeplanning
T/F - Your client has an anticipated discharge date, now you can complete the final discharge template.
False - client must be officially discharged in order to complete the final DC template
Who is responsible for scheduling the Meaningful Service?
CASE MANAGER
Why is it important to have another CFT if you just had one within 7 days of discharge?
Quality of care
T/F - Your client went to the ER for a broken arm after getting into a fight. You do not need to notify hospital discharge planner since ER visit was for medical reasons.
FALSE - A physical altercation is what precipitated the visit to ER. There is an underlying behavioral health need that should be monitored.
Per AZCA policy, when should you be completing a Part E?
Whenever there is significant change in your client's life (i.e. change in placement, Traumatic event, hospitalization, etc)