host
how often do we do bathroom checks?
every 15mins
what does 86 mean?
When taking call Aheads, ask if your guest have any special...?
Requests or accommodations.
What does T stand for in HEART?
MEMORABLE, GENUINE & GREATFUL
when should a dirty table be open?
As soon as an SA touches it
How many point from the story do you need to mention when you seat?
4, at least 2
What does the H stand for in HEART?
FUN, FRIENDLY & ENERGETIC
Can we add a chair at the end of 125?
no
can you put a chair at the end of 235?
no
what is the 10-4 rule?
10 feet away-smile 4 feet away- greet/say hello
What does E stand for in HEART?
PASSIONATE, KNOWLEDGEABLE & CARE/CONCERN
What does perfect uniform look like?
Name tag, shirts tucked in, hair pulled back, belts & dark blue jeans (no light pants) black non-slip shoes.
what is our store number?
100
when 315 is extended how many can sit at 315?
8-9
What does A stand for in HEART?
PROUD, PRESENT & ATTENTIVE
How many baskets of rolls should a party of 8 get?
2 at least, unless they ask for another basket.
What time does early dine end on the weekdays?
6pm
DO we do the line dance?
no
What does R stand for in HEART?
KIND, COURTESY & RESPECTFUL
Who is our Mascot?
Andy Armadillo