Basics
How many cops are needed for this scenario?
4 cops
Who is the question taker next to?
Negotiator
Other than listening to the hostage taker, what else is the negotiator looking for?
Background noises (people, music, etc.)
What if the person requests drugs for their stress?
Say that you are "working on it" (just don't say "no" directly)
Name the roles of the team
Team leader, negotiator, board person, question taker
Why do you ask open ended questions?
Leads to a longer conversation, and prevents the hostage taker from ending the call
How can the board be split up?
Hostage taker info, who's hostage, demands of taker, weapons/injuries, etc.
What if Hostage Taker asks what's taking so long for their demands, what do you say?
"I'm working on it". "we're working on ensuring everything is in order".
What do you do when the negotiator first picks up the phone?
Write the start time of the call
Where do you communicate with your team throughout the scenario?
Away from the phone at a whisper
How do all four officers help each other during the scenario?
Whisper to each other, trade information, tell them what they are missing so that question taker comes up with more questions.
What if you're unable to trade a hostage for the taker's demands? (food, water, etc.)
Try to trade their demands for their weapons or a trade of hostage safety like speaking to them on the phone.
What are the three things you don't say you'll give to the hostage taker?
Priest, alcohol, drugs
What do you do when the hostage taker starts getting aggravated while speaking?
Try to show empathy towards them and listen to them vent.
What does the on-scene commander do during the call break with other teammates?
Report information they have so far to judge and other commander. Discuss and what the next steps will be to diffuse the situation.
What if you have a location of the hostage taker, what are the next steps?
You will request additional officers, SWAT team, ambulance on standby, etc.
What is the goal of the scenario?
Communicate with those threatening violence, find out where and who.
When do you need to call back? (Hint: Two possible answers)
If FBI runs it, you may call back. If DEA runs it, taker calls back.
List ONE thing each role must NOT do
Negotiator must not lie
Question taker must not talk loud
Board person cannot be too vague and messy
Team leader cannot interfere with the communication because negotiator and taker.
What if the taker says, "If you don't meet my requests, I will blow up this [location] and people in 10 minutes"?
Try to tell them that things take extra time, "We don't want your order to be incorrect, certain things take time"