Heart
What does H stand for in heart? What are the 3 corresponding words?
Howdy- fun, friendly, energetic
What does E stand for and the 3 corresponding words?
Engage- knowledgable, passionate, care/concern
When should you mark a table as dirty?
As soon as the guest gets up
How long should it take to clean a table?
45 seconds
What does A stand for and the 3 corresponding words?
Arrive- proud, present, attentive
When should you mark a table as clean?
When the busser gets to the table
How should the table look when you walk away?
Menus in proper position, peanut bucket emptied in the middle of the table, bar menu upside down around the peanut bucket, mocktail menu inside peanut bucket, bar glasses and sauces at the end of the table
What does R stand for and the 3 corresponding words?
Respond- kind, courteous, respectful
What does T stand for and the 3 corresponding words?
Thank you- genuine, memorable, grateful