Food and Beverage
He supervises sub-departments led by managers who handle various areas with different tasks but share the goal of ensuring seamless food and beverage operations in a hotel
Director of Food and Beverage
They provide a clean and dry supply of glassware, chinaware, and cutlery for bar, banquet, lounge, and restaurant service.
Dishwasher
specializing in marketing communications, market targeting, and creating advertisements
marketing officer
They manage the disbursement and payment of loans and liabilities of the property.
Accounts Payable Accountant
They provide timely and personalized food and beverage services to guests at the allotted tables as per the service standards in place to ensure guest satisfaction.
Waiter/Server
They serve guests alcoholic and non-alcoholic drinks at the bar, restaurant, and lounge tables.
Bar Server
This can be done through public relations activities (e.g., press releases, news conferences, and publicity) and strengthening all communication media of the hotel to maintain a positive hotel brand.
Establish hotel brand image
monitors the consumption of utilities, ensures everything meets regulations, and develops maintenance schedules for all equipment and machines.
Engineering Staff
They set up room service trolleys, serve room service orders, replenish the minibar under the direction of the room service captain, and clear trays from rooms and corridors.
Room Service Waiter
They clear and wipe service equipment, tables, and other sections.
Bus Person
who manages a hotel's overall workforce needs and training requirements.
Director of Human Resource
supervises the security force of the hotels. They also plan shift schedules and conduct safety briefings before deploying security staff.
Head of Hotel Security
They work under the station chef completing various kitchen tasks and learning different cooking styles from specialized chefs.
Line Cook
This designation is found in fine dining restaurants where the food served is accompanied by wines.
Sommelier/Wine Server
They schedule meetings to update employees and place job advertisements. They also ensure smooth communication and perform tasks related to issuing employment contracts and verifying the completion of documents by recruits.
Human Resource Associate
who designs and layouts all marketing materials.
graphic artist
They engage staff on a casual basis for functions. They ensure that service is executed according to the instructions of the banquet manager. They brief banquet waiters and get the entire function hall set up.
Banquet Head Waiter
Responsible for exceeding guest service expectations, hiring and training employees, setting, and maintaining quality standards, marketing, and presenting annual, monthly, and weekly forecasts and budgets to the Food and Beverage Director
Restaurant Manager
tasked with rectifying any building issues, conducting facility checks, and ensuring that the hotel and its perimeter or other amenities are in good condition and safe for guests and employees.
engineering department
It is a formal report about the hotel’s strategies to achieve its marketing objectives and goals. It comprises long-term and short-term marketing actions that must be reviewed monthly, quarterly, bi-annually, and annually to ensure efficient implementation and control.
Create a hotel marketing plan