Department Overview
The Front Office Operations Manager & Hotel Director
Yolanda Garcia & Shen Ming
The signature food item at all LEGOLAND Parks
Granny's Apple Fries
Number of rooms at the LEGOLAND Hotel
250
These are our VIP Guests
The Kids!
Number of acres we own
over 520
The model we use for Guest Recovery
L.E.G.O Model
Number of lands in the Park
7
The four different themed rooms
LEGO NINJAGO, LEGO Friends, LEGO Pirates & LEGO Kingdoms
Slips for Guest Recovery to have on hand
WOW Vouchers
Service animals allowed to stay in the LEGOLAND Hotel
Dogs and Miniature Horses
The first LEGOLAND Park built
LEGOLAND Billund
Two systems for in-room and operation communications
ALICE & GoogleNest
If there is a major medical/safety incident you call these two people/department to be onsite
Management & LEGOBase
Number of acres preserved
150
The areas of Front Office Operations
Valet, Bell, Guest Services, Lifeguards, Night Audit, Reservations
The exclusive ride at LEGOLAND New York Resort
LEGO Factory Adventure Ride
Three in-room amenities & three hotel activities
Mini-fridge, LEGO scavenger hunt, toiletries, waters
LEGO Brick Pits, in-door play structure, swimming pool, Creative workshop, entertainment
These are the four different F&B options at the LEGOLAND Hotel
Brick's Family Restaurant, Skyline Bar, Room Service, The Sandbar
The four initiatives of Merlin's Magic Wand
Magical Days Out, Magic on Tour, Merlin's Magic Spaces, Fundraising
The four core values
Name of different Park lands
Brick Street, Bricktopia, LEGO NINJAGO World, LEGO Castle, LEGO City, LEGO Pirates, Miniland
Guests with this fever is prohibited to stay at the LEGOLAND Hotel
100.4F
The LEGOLAND Hotel Guest interaction rule
The 10 & 5 Rule
The LEGOLAND New York Resort Magic Space location
HONOR - Homeless Shelter of Orange County