Hotel Review

Hotelbeds

100

How much is the mark-up for Hotelbeds?

13%

200

True or False: We add the mark-up to refunds we log on Traveldesk

False

300

How much will be the modification price on Hotelbeds if the cost is: 30 EUR?

33.90 EUR

400

On this Trip ID 4759187, how many services include breakfast?

2

500

We should not create missing provider payment for a modification with Hotelbeds

False, we use a credit line, so we should do it. 

Internal Providers

100

Hotel provider for hotels in the UK

Premier INN

200

A program in which we book directly with quality hotels at specially agreed rates, hand-picked by TravelPerk

Executive Experience

300

Which hotel providers does not have a provider tool for post-booking actions, meaning that we must always contact the hotel directly? (3)

Executive Experience

Siteminder

Hotel Corporate

400

We should only contact Premier Inn for Cancellations

False, we should primarly call them for modifications as they don't support modifications

500

Free pass! Instead, say the Oracion a la Bandera Salvadoreña

Dios te salve patria sagrada....

Airbnb

100

Ww should always book under Avi Meir's name

False, we should use the customer's personal account

200

How many nights is the maximun Travelperk can book for in Airbnb?

28

300

What should you advise a customer whose first time booking an Airbnb through Travelperk?

Use the ZD macro “Booking Quote | Airbnb (User, email confirmation needed)”

400

What should we do if the Airbnb booking needs to go through a Host approval?

Send the Zendesk macro Booking Quote | Airbnb (Awaiting Host Approval) and put the ticket in pending

500

How should we add the service of an Airbnb on Traveldesk?

As a Hotel

Expedia

100

We have 2 inventories for Expedia in Travelperk, these are:

Expedia Rapid and Expedia Hotel Collect

200

Expedia Rapid needs agents to send a prepayment email to hotels to arrange the payment

False, Expedia Hotel Collect needs it, not Rapid

300

Using this Trip ID: 13394435

Mention the tool you should use to handle this request

Expedia Voyager

400

Using this Trip ID: 4759187

How many services needed prepayment email?

None

500

Based on this Trip ID: 13394435

What's the status of the refund logged?

Paid, the refund has been received and processed 

Random Question

100

What's the largest forest on Earth?

Amazon

200

How many eggs does a Torogoz ussually nest?

3-5

300

What is the longest river on El Salvador?

Lempa

400

Are Zebras White with black stripes, or black with white stripes?

Zebras are black with white stripes

500

Free pass! Sing "El Carbonero" to win your points

Siiiiiing!