What Contract
What contract does a parent sign if they are enrolling their 10-year-old child for a membership?
A. Individual
B. Student
B. Student
No proof is needed until they turn 18
Kaitlin, who is 30 years old, currently has an individual membership and would like her 12-year-old son, Garret, to join.
What will be the new household membership structure?
A. Household of two
B. Individual plus child
C. Individual and student
B. Individual plus child
Once Garret turns 13, they will update to the "household of two" structure.
Kaitlin, who is 30 years old, is on a membership with her 6-year-old son Freddy. She would like to freeze or cancel only Freddy's membership. While he is not active, what rate will they be paying?
A. Individual (plus freeze fee if frozen)
B. Student (plus freeze fee if frozen)
C. Secondary (plus freeze fee if frozen)
D. Child (plus freeze fee if frozen)
A. Individual (plus freeze fee if frozen)
If an individual child is on a student membership and is under 18, do they need to provide proof?
A. Yes
B. No
No proof is required until they turn 18 or older and are on a student membership.
If one parent and a 12-year-old child want to sign up for membership, which contract should they sign?
A. Individual and Student Contract
B. Household of Two Contract
C. Adult + Child Contract
C. Adult + Child Contract
Once they child turns 13 they will auto escalate to the household of two rates unless another adult or kid over 13 joins
Freddy, who is 6 years old, currently holds a student membership.
His mom, aged 30, wishes to join under his membership.
What would be the new membership structure for this two-person household?
A. Individual and child
B. Individual and student
C. Individual and secondary
A. Individual and child
Freddy will transition from the student rate to the kids rate, and his mom will become the new primary member at the individual rate.
Kaitlin, who is 30 years old, is on a membership with her 6-year-old son Freddy. She would like to freeze or cancel only her membership. While she is not active, what rate will they be paying?
A. Individual (plus freeze fee if frozen)
B. Student (plus freeze fee if frozen)
C. Secondary (plus freeze fee if frozen)
D. Child (plus freeze fee if frozen)
B. Student (plus freeze fee if frozen)
How long does someone have to submit proof after signing up for a deal or student membership?
A. Must show proof at the front desk during sign-up
B. 30 days to submit it online
C. The next time they come to the gym
B. 30 days to submit it online
If proof, or sufficient proof, is not submitted, the member will be upgraded to the current rate. You can still submit proof afterward, but refunds for months at the full rate will not be provided.
If one parent and a 13-year-old child want to sign up for membership, which contract should they sign?
A. Individual and Student Contract
B. Household of Two Contract
C. Adult + Child Contract
B. Household of Two Contract
They will remain on the household of two rate unless another child over 13 or an additional adult joins. If that happens, their membership will switch to the household of three rate.
Onyx, 17 years old, currently has a student membership and wants their mom, Kaitlin, who is 30, to join their membership. What will be the new membership structure for this two-person household?
A. Individual and child
B. Individual and student
C. Individual and secondary
C. Individual and secondary
If another adult joins the membership and Onyx turns 18 she will be kicked off the membership.
A household of three membership includes Katlin, age 30, Freddy, age 6, and Onyx, age 17.
If Freddy freezes or cancels only his account, what will the new household structure be?
A. Household of two (plus freeze fees)
B. Individual plus child (plus freeze fees)
C. Individual plus student (plus freeze fees)
A. Household of two (plus freeze fees)
What should be submitted online as proof for a student membership?
A. Full-time enrollment proof
B. Your name
C. Current term
D. Your school name
E. All of the above
E. All of the above
What contract do you sign if a parent wants to sign up two kids, one is 12 and the other is 8?
A. Household of Two
B. Individual Plus Child
C. Two Student Contracts
What contract do you sign if a parent wants to sign up two kids. one is 12 and the other is 8.
A. Household of two
B. individual plus child
c. Two student contracts
B or C
whichever is more cost-effective for your gym. If a parent wants to join, they should select the Individual Plus Two Kids option. However, once the child turns 13, they will take the secondary spot.
A mom wants to add her 14-year-old daughter, Lulu, to Freddy's student membership, who is 6 years old. What will be the new membership structure?
A. Household of two
B. Individual plus child
C. Individual and student
D. Set up as two individual students
B. Individual plus child or D. Set up as two individual students
whichever is more cost-effective for your gym. If a parent wants to join, they should select the Individual Plus Two Kids option. However, once the child turns 13, they will take the secondary spot.
A household of three membership includes Katlin, age 30, Freddy, age 6, and Onyx, age 17.
If Onyx freezes or cancels only their account, what will the new household structure be?
A. Household of two (plus freeze fees)
B. Individual plus child (plus freeze fees)
C. Individual plus student (plus freeze fees)
B. Individual plus child (plus freeze fees)
What should be submitted online as proof for a Deal membership?
A. Recent paystub
B. Your name
C. Company name
D. All of the above
D. All of the above
For Household memberships, which spots must always be filled for a Household of 2+ membership, regardless of age?
A. Primary rate only
B. Primary and secondary rate
C. Primary and child rate
A. Primary rate only.
The secondary rate can be omitted in a Household 2+ membership if there are no more than two people over the age of 12.
Two parents have a "household of two" membership and want to add their 17-year-old, who will turn 18 in two months, to their household.
What should you advise the parents?
You can sign up your child, and they will pay the child rate while they are 17. However, once they turn 18, one adult will need to leave the membership and have their own account. If your child is in college, you should remove them from the household membership and set them up with a student membership instead.
A household of four membership includes Katlin, age 30, Hannah, age 30, Freddy, age 6, and Onyx, age 17. Both Freddy and Onyx are on the child rate.
If Hannah freezes or cancels only her account, what will the new household structure be?
A. Household of three (plus freeze fees)
B. Individual plus two children (plus freeze fees)
C. Individual plus two students (plus freeze fees)
A. Household of three (plus freeze fees)
When do student proof and deal proof need to be resubmitted?
A. Every three months
B. Once a year (student in September and deal in October)
C. It's random
B. Once a year (student in September and deal in October)