Landlord Responsibilities
Scenario Time!
Booking, Viewing, & Securing a Unit
Notice Forms
100

The landlord is not allowed to change the locks unless...

They provide the tenant with new keys

100

I'm a landlord and I haven't increased the rent in 5 years - can I increase it more than the guideline this year to make up for previous years?

No 

100

True or false - a landlord is allowed to ask if you receive public assistance 

False

100

A landlord must give tenants this many days written notice of a rent increase (N1) before it takes effect.

90 days 

200

The landlord cannot enter the unit without 24 hours notice unless...

There is an emergency or the tenant consents to entry 

200

True or false - I can withhold my rent because my landlord isn't properly maintaining my building/unit

False. If you withhold rent, the landlord can give you a notice for termination of non-payment of rent and file an application to evict you

200

True or false - You should always get a receipt for your deposit 

True!

200

On an N4 - the termination date must be set at least this many days 

If you rent monthly, the termination date would be set at least 14 days after you received the notice. 


If you rent weekly, the termination date should be set at least 7 days. 

300

True or false..The landlord can withold vital services that it the landlord's obligation to supply - i.e., water, hydro, heat, etc.

False 

300

Your landlord must heat your home from..

September 1st-June 15th. The landlord has to make sure the heat is at 20 degrees or more. 

300

This is the Ontario standard lease that all landlords must use 

Residential Tenancy Agreement 

300

Tenants can file this bad faith application with the LTB if the landlord is attempting to use an N12 to get a tenant to leave so they can rent out the unit for more money, because the Landlord, purchaser, or a family member requires the rental unit 

T5 

400

A landlord may enter your unit to...

Carry out repairs, inspections, or to show potential buyers 
400

You found a unit - it's $1200/month. The landlord says you need to may $1350 to cover the deposit and processing fees. Is this okay - why or why not?

No, it's not okay. A landlord cannot ask for more than one month's rent as a deposit. This landlord asked for $150 more than one month's rent for a deposit, which is illegal.

400

If you're moving this is how many days you need to give your landlord notice (in most cases)

60 days, and provide them with an N9

400

Some landlords may give a tenant this notice to evict them without actually doing extensive repairs/renovations in the unit. This is called..

Renoviction - an N13

500

A landlord can only enter the unit during these times when showing a unit for prospective tenants (you're moving)

8am-8pm

500

As a tenant I am having issues and concerns with my landlord and unit. This is who I can go to when I want to resolve disputes, receive information about practices/procedures and rights & responsibilities of both landlord and tenant 

Landlord Tenant Board (LTB)

500

After setting up a hydro account through Alectra Utilities, this is a subsidy that goes towards your hydro bill based on your income

Ontario Electricity Support Program (OESP)

500

True or false - It's your responsibility to educate your landlord on how to issue notices/filing applications. 

False. If you are in a situation where your landlord is trying to evict you without following the proper steps, you can tell them 'I will wait for the proper documentation'.