Desk Etiquette
The number used to identify students in Mercury and verify identity.
What is UNumber?
The place where general housing information can be found.
What is USFSP Housing & Residential Education Website?
The scary people who oversee desk operations.
Who are Nick and Stephen?
The way to let pro staff know you have arrived, left, or stepped away from the desk
What is sending a message in the Desk Operations Teams Chat?
USF St. Petersburg Housing and Residential Education-- this is *YOUR NAME*. Can I please have the U# of the student that you are calling in regards to? How can I help you?
What is how to answer a housing desk phone call?
The housing email.
What is stp-housing@usf.edu?
The person to contact for questions regarding mail-- both packages and paper mail.
Who is Molly?
The number placed in front of a phone number to dial outside the university.
What is 9.
The residence hall that has the only sample room.
What is Osprey Suites?
The people in charge of in-hall issues-- such as roommate conflicts, programming, etc.
Who are Ashley, Justin, and Michael (Coordinators of Residential Education)?
What to do if a pro-staff member isn't available to answer a question and you have exhausted all other options (etc-- checked the staff site, housing website, and desk manual).
What is directing the student or parent to email stp-housing@usf.edu?