BIZ OPZ & Conferences
Facilities
ResLife
ATOM
Fun / Miscellaneous
100

When does the GEA contract end

Sunday 8/9

100

College boxes, Stow Simple and the UPS Store will begin to deliver packages on what date?

What is August 4-8

100

When do front desks resume normal operations?

Saturday, 8/9 at 8am; OCS staffing desks prior

100

When checking a student in, if you get asked to ‘Fix’ or ‘Ignore’ the record, which should you pick?

Fix- want to make sure StarRez accurately reflects check in date.  

100

When will elevator pads be installed?

They are already in place

200

When will Lakeside be empty with all conference guests?

8/3/2025


200

UPS store will return to normal hours of operation beginning

What is Monday, August 4th

200

When do RA on duty shifts begin?

Sunday, 8/3 at 8pm; OCS on duty until 8/2

200

For students here for intersession that are moving into their Fall space on 8/4, until when will they have access to their old space?

8am on 8/5. Students are being told that they have to move between 1-4 pm on 8/4, but will retain access until the 5th to minimize lockout calls from students straggling behind.  

200

When will Phase 1 and Phase 2 of occupancy verification begin?

Phase 1: Monday, 8/18/2025

Phase 2: Monday, 8/25/2025

300

HRL will take over LSV desk on....

Saturday, 8/9

300

Where will the pre-printed Cane Cards be handed out for incoming freshmen?

What is centralized check in

300

When should initial room inspections be completed?

Sunday, 8/3, EOD

300

Where can you find which students are approved for early arrival from 8/11 onward?

On StarRez through the Move In Date custom field.  

300

Which buildings will have family receptions on move-in dates?

Mahoney, Pearson, Ibis & Coral

400

When will CV be empty of all Conference guests?

8/3

400

What is the baseline number of carts for each front desk area?

10 carts

400

When does area and deal signage need to be posted by?

Saturday, 8/9 at 8am

400

Who on the ATOM team will be available for after hours issues?

Ernesto, Jason & Caolanny (answer has to be all three)

400

What are the two sorts of occupancy verification?

Two parts, Phase 1: Area Staff is verifying the status of students who have not checked into their rooms starting the first week of class. 

 Phase 2: Area Staff is confirming the status of “In Room” residents/entries (ensuring the right heads are in the right rooms/beds).  

500

How many conference groups were hosted?

31 conference groups and over 2865 guests

500

Who services the open top containers daily during move out?

What is Smash my Trash

500

When are returning student floor/building meetings occur?

Sunday, 8/17

500

What do you do if a student shows up at your desk after hours without a Cane Card?

First, check to make sure that they dont have a printed card waiting for them at the desk (if they uploaded a photo, they should). If they never uploaded a photo, or if a Cane Card cannot be found, then provide a temporary access card through noon the next day to give a chance to get a card printed next day.  

500

What is used as the PIN for Student Staff to access StarRez app on Ipads?

Last four digits of their C#