Abuse
You are required by law to report suspicion of abuse and neglect to relevant authorities because of your profession. What are you called?
A mandated reporter
What does a psychiatrist do?
Prescribe medications
What document is completed when we need to release and obtain information from a provider?
PHI (protected health information) form
What is the total amount of days, per Medicaid, that case managers have to complete the intake process?
30 days
What are the two acceptable ways of providing sight visits to our clients, per Medicaid?
Zoom and in person
How often are case managers required, Per Medicaid, to conduct a sight visit with a client?
Once per month
A client was recently baker acted and the hospital increased their Zoloft medication from 50mg to 100mg. What document should you complete to inform the psychiatrist of the change?
Significant Event to Psychiatrist
What does HIPAA stand for?
Health Insurance Portability and Accountability Act
Where is the "prioritized needs" list found?
In the assessment
What certification are case managers required to obtain after being with Chrysalis Health for 1 year?
CBHCM (certified behavioral health case manager) certification
What is the most common form of child abuse?
Neglect
There is no one correct medication for all people. Some people may respond better to one medication over the another. Name at least 3 factors that impact the way a person responds to medication
Age, Gender, Body size, Body chemistry, Overall Health, Diet, Substance Use, Tolerance to medication
Other medications or supplements they are currently taking
How medication has been stored
That you are speaking with the client or legal guardian
How do you navigate finding a client's previous/current list of mental health services at Chrysalis Health?
Right click client name, click on chart list and all current/previous services will show
What is the maximum amount of clients, per Medicaid, that a case manager is allowed to have?
40.
Children count as 2 clients and adults count as 1
What are 3 types of abuse?
Physical, emotional and sexual abuse
If a client has a question about a psychiatric medication, what should you NEVER do?
Do NOT make recommendations about medications. Do NOT simply tell them you cannot talk about medications, as that is not providing the support they need.
*Significant event & collaborate with psychiatrist*
A Subpoena
What is the document that holds clients accountable for their TCM services?
Cancellation Policy
In the beginning of services, each client is given an insurance authorization that provides a certain amount of units to work with you and an expiration date that you have to keep track of. In what tab of eCR will you find this information?
Service Thresholds tab
What two races experience the highest rates of child abuse?
American Indian/Alaskan Native & Black Children
A client was prescribed an antipsychotic medication and is experiencing fatigue, light-headedness, dry mouth, trouble sleeping and constipation. Which side effect should be reported to the psychiatrist?
All the above
If a client requests medical records from Chrysalis Health, within how many business days will they receive them?
Within 7-14 business days
What is another name for the child/adult appendix?
child/adult Cert or Certification
When requesting units for a client, what is the email to which you send your requests to?
tcmauthgroup@chrysalishealth.com