Full Service Welcome Call
Business Tax Service Exclusions
Business Tax Full Service E2E
TRP
QuickBooks Front Door
100

When you unassign yourself from the engagement.

The client has missed the intro call or cannot provide drivers license

100

 3 State returns and 1 final return

Final returns are OOS

100

Incorrect depreciation was taken on prior year tax return.

What is Form 3115 used for?

100

Customer has no books

Send to TRP

100

5 Digits

Screenshare Code

200

Branded Greeting

What is step 3 of the Welcome Call Guide
200

Calculations of Unrelated Business Income tax

Tax exempt partners or members such as an IRA, are out of scope, as they have to file UBI


200

Shareholder Loans

A customer cannot have negative equity. How can we correct that?

200

Customer has not reconciled bank statements or credit cards

Do not send to TRP, the customer must do this for all engagements

200
Cannot connect to Quickbooks

View on the Welcome Organizer, when the customer has bypassed QuickBooks clean up and has not signed the 7316.

300

Mandatory document prior to matching to expert

Drivers License

300

Member/partner has a foreign address

A foreign address alone, does not disqualify a client. If they are subject to foreign withholding. that disqualifies a client

300

This is required when it is the clients 1st year filing or if they filed these 3 schedules in the prior year.

Schedule L, M-1, M-2

300

Prior year financials do not tie to the prior year tax return.

Do not send to TRP immediately, consult with your manager first

300

Management Report

This is the report name QuickBooks uploads the Balance Sheet etc

400

No problem - I'll still be able to match you to your expert. 

When the client says, "I need some time to collect those documents", or "I don't have access to the documents right now"

400

Due to TTO shutdowns

Why Calendar returns are supported and fiscal year is not.

400

What is the correct format for a Direct Note

Date

Issue

Resolution

Expected Completion Time

400

Depreciation Adjustments

M-1 Adjustments

Equity Adjustments


What are items an expert can process Adjusting Journal Entries without sending to TRP?

400

QuickBooks Front Door Consult

Enter this workflow if there are missing documents or incorrect data in the Management Report

500

Document not needed if this is the customers first filing as a business.

Only case when Prior Year return is not needed.

500

Returning BizTax customer Final Return

Final returns are in Scope if they are a returning BizTax FS customer

500

Reasonable Compensation and Shareholder Distributions

If the customer has no distributions it is not necessary to evaluate for reasonable compensation

500

General Ledger

It is not necessary to audit this report within the customers books

500

Clients QuickBooks Expert

One person who you are unable to contact during the engagement