Business
Eliot
Jim
Important Facts
100
"the colder it becomes" -people don't know each other.
What happens when the business gets bigger?
100
By looking with his eyes.
What else did he use besides using his ears?
100
To memorize peoples name.
What was his ability?
100
Listening and Learning peoples names.
What is the 2 main points in this section?
200
Knowing each others name.
What do you do to keep the business "warm"?
200
Listening with his mind and attentively considered what you had to say.
What was he known for?
200
Didn't have much education or didn't go high school.
What was his childhood like?
200
Being a good listener and encouraging someone to talk.
What is a good conversationalist?
300
By not listening.
What is a way to not getting any customers?
300
Harvard.
What school did he used to work for?
300
4 years.
How many years did he have in college?
300
Because it lets them know you cared.
What is so important about knowing someones name?
400
"To recall a voters name is statesmanship. To forget is it in politics"
What's the first lessons to a politician?
400
Giving exclusive attention.
What did he think that was flattering?
400
Became a chair man of the Democratic National Committee and Postmaster general of the US.
What did he do after college?
400
It's hard to pronounce and don't have the time and energy to concentrate.
Why do some people don't try to call others by their real names?
500
Listen and remember your workers name.
What is a good way to become a leader?
500
The person who had talked to him felt that he had had his say
What did he do at the end of the interview?
500
Found out peoples name and facts about them and their family.
What did he do along his travels?
500
Call them by a "Nickname"
What do people usually do when they don't know someones name?