ADIOS!
DO YOU EVEN WORK HERE?
1 V 1
DOES ANYONE EVEN CARE ABOUT THAT?
TOO BAD SO SAD
100

When creating a new booking we start by clickling? 


New Reservations 

100

Vacation Express is owned by 

Sunwing Vacations 

100
Vacation express offers two types of flight options which are

Charter and Scheduled air 

100

Add ons can be changed or cancelled from an active booking with no penalties up until 

48 hours prior to departure 

100

The fee for cancelling a Non refundable room 30 days prior to departure without insurance is 

Non refundable 

200

What does IP stand for when booking hotels 

Inclusive Plan 

200

Vacation express caters to customers travelling from 

The United States 

200

Charter air Terms and Conditions are determined by 

Vacation express

200

An active booking can be cancelled or changed with no penalties within 

the first 24hours from when the booking is made 

200

For non- resticted hotels the fee for Cancelling Without Insurance 31+ Days is

25$ per room 
300

What is the cost for paper documents ?

20$

300

When you need assistance on call Vacation express has a ________ department you can call 

Helpline 

300

If passengers would like to book seat selection for a Scheduled air flight who do they contact 

The Airline directly 

300

When adding hotel requests you must advise to the client 

requests are not guarenteed 

300

To do a destination change 20 days prior to departure on a Charter Air only Flight booking without insurance the VE fee is 

150$ per person

400

the ONLY time we enter contact information is when 

the Direct Consumer has never booked with Vacation express before 

400

Transportation and Excursions are provided by a 3rd party company called 

Nexus Tours 

400

Which type of flights are non stop ? 

Charter flights 

400

When creating a booking we must _______ to make sure thr passengers recieve the services they purchased 

Assign the Services 

400

To do a Gateway Change on a package with Charter Air without insurance 5 days prior to departure , the VE fee is 

Non - changable 

500

Hotel Name , Airline, Fare Types and Connections are options that appear under what feature ? 

Advance Options 

500

Vacation Express Head Office is located in 

Atlanta 

500

Which type of flights are offered with varies classes at different prices ? 

Scheduled air 

500

Where can we go to see Hotel feature penalties 

Vacationexpress.com - useful links - hotel cancellation penalties 

500

To do a date change on a Package with Charter Air with VPP insurance 31 days prior to depature , the VE fee is 

Waived - no fee charged