This recurring monthly fee is paid by our health plan customers and scales with member size.
What is a PMPM fee?
The cards we send to members are part of this expense category.
What are COGS or fulfillment costs?
This is the amount we make after subtracting COGS from revenue
What is gross margin?
This federal program provides nutrition benefits to low-income families.
What is SNAP?
Our company’s mission is to reimagine these.
What are government benefits?
This fixed fee is charged per health plan customer at the start of each contract launch for 1/1.
What is an implementation fee?
This cost covers the team that answers member calls and resolves issues.
What is call center or communication services?
This customer success metric reflects how likely a customer is to refer us.
What is NPS?
This company remains the largest provider of cards for Supplemental Benefits today.
What is Solutran?
We use this kind of data to drive smarter benefit decisions and improve outcomes.
What is item-level purchase or transaction data?
Soda Health earns money from this when members use their card to make eligible purchases at our retail partners.
What is interchange?
Every time we adjudicate a purchase in real time, we incur this type of cost.
What is transaction processing, payment processing, or interchange?
The number of members multiplied by PMPY is one input into this total.
What is total contract value?
This is our longest standing customer as of today.
What is Imperial?
This vertical expansion will allow us to unify benefits across programs like Medicaid, SNAP, and WIC.
What is EBT?
This new revenue opportunity highlights a key differentiator for Soda Health. Health plans and brands are excited about thus.
What are CPG coupons?
We pay payment processing fees to this processors
Who is FIS? Or Galileo?
The number of years a Medicare Advantage customer signs with Soda Health.
What is 3?
These two legacy vendors dominate the EBT infrastructure market.
What is FIS and Conduent?
Even though members swipe their cards at checkout, Soda doesn’t make money from the members themselves. Instead, our primary source of revenue comes from this customer.
What are health plans?
This revenue model aligns incentives by tying our earnings to care and clinical outcomes through incentives for vaccines, HRAs, etc.
What are gap closures?
This expense line makes up the majority of our operating expenses and burn.
What is headcount or compensation expenses?
Sales efforts, marketing, card costs, and catalog can all be added together to calculate this important customer cost.
What is CAC? Customer Acquisition Cost?
The members qualify for both Medicare and Medicaid.
What are duals? D-SNP members.
While we earn revenue from implementation and platform fees, this strategic capability could eventually unlock new business lines in public health, value-based care, and population insights.
What is our outcomes-driven data infrastructure?