Active Listening
Instead of just waiting for your turn to talk, this skill involves fully focusing on the speaker.
What is Active Listening?
Using "I" statements instead of "you" statements help to prevent this in a group.
What is conflict/defensiveness?
This is the term for doing your assigned share of work on time.
What is Accountability/Responsibility?
This, not "mine", should be the focus when brainstorming solutions.
What is "ours"?
This is the act of arriving at the meeting on time, ready to work.
What is punctuality?
To ensure understanding, a good participant will do this by rephrasing the speaker's main point.
What is Paraphrasing/Summarizing?
This is the best approach to take when you disagree with a team member's idea.
What is constructive criticism/disagreeing respectfully?
This specific role is responsible for taking notes on decisions and action items.
What is the secretary/note-taker?
A good participant is willing to do this to their own idea if a better one is proposed.
What is compromise/letting go?
This device should be turned off or put away to avoid disrupting the meeting.
What is a cell phone?
This is a type of body language, such as nodding or eye contact, signals that you are engaged.
What is non-verbal feedback?
Good participants ensure this, meaning everyone has a chance to speak and be heard.
What is equitable participation?
Good participants do this when they see a teammate struggling with their workload.
What is offering help/support?
This type of Mindset believes that the group's collective intelligence is higher than an individual's.
What is a collaborative mindset?
This should be reviewed before the meeting so everyone knows what will be discussed.
What is the agenda?
Active listeners avoid this, which happens when you formulate your rebuttal while the other person is still talking.
What is "listening to respond" (rather than understand)?
This, not just talking, is a crucial component of the effective communication in a team setting.
What is asking questions?
This role keeps the group on track with the agenda and time limits.
What is a timekeeper?
When brainstorming, participants should avoid the behavior, which kills creativity prematurely.
What is judging/shooting down ideas?
This, which means staying on the topic discussed, is a crucial skill for efficient meetings.
What is focus/focusing?
This technique involves asking open-ended questions to encourage the speaker to elaborate.
What is probing?
When a discussion goes off-topic, a good participant act as this to bring the group back.
What is a Organizer?
Instead of waiting to be told what to do, a good participant demonstrates this.
What is an initiative?
Good team members celebrate this, rather than focusing only on individual achievements.
What is shared success?
This is the key component of a good meeting, ensuring that it ends with a clear plan for next steps.
What is assigning action items/clear communication?