Definitions 1
Your physical presentation is a form of non-verbal communication. First impressions are often formed within seconds, and a polished look signals that you take your work seriously. Is it
A - Leadership
B - Professional Appearance
C - Certification
Professional Appearance - Daily Showers, Clean Clothes, Deodorant, Tidy hair, brushed teeth etc.
You show up to work on time and get your work done in a timely manner. What is this?
A - Communication
B - Volunteering
C - Reliable
Reliable
The ability to motivate, organize and guide a group of people to a common goal. What is this?
A - Leadership
B - Completion
C - Job Shadowing
Leadership
This is an optional and freely chosen act of an individual or group giving their time and labor, often for community service. What is this?
A - Volunteering
B - Time Management
C - Playing
Volunteering
You speak clearly to others and actively listen to what other people are saying. What is this?
A - Communication
B - Reliable
C - Accountable
Communication skills
You are able to find things that are needed or important in a timely manner. What is this?
A - Schedule
B - Organized
C - Verbal Communication.
Organized
The ability to give clear and efficient information is essential for sharing ideas, aligning expectations, and providing feedback. This includes both verbal and nonverbal communication, as well as active listening to ensure mutual understanding and avoid misunderstanding.
A - Productivity
B - Leadership
C - Communication
Communication
This is the action or process of providing someone or something with an official document attesting to a status or level of achievement after undergoing training in the field. What is this?
A - Job training
B - Critical Thinking
C - Certification
Certification
When in a conflict with others (Coworker or customer) you do not get upset or mirror the other person's behavior. What is this?
A - Ethical
B - Organized
C - Poised
Poised/Composed - means having the essential workplace abilities and a composed, professional demeanor to resolve conflicts
You make a mistake at work and you tell your Boss that you made the mistake and not blame it on your peers. What is this?
A - Accountable
B - Flexability
C - Time Management
Accountable
Being able to analyze your workload, assign priorities, and maintain focus on productive tasks. What is this?
A - Accountable
B - Competent
C - Time Management
Time Management
This is observing a day in the life of someone else’s role. You may watch them complete their day-to-day tasks, attend meetings with them, and follow other vital parts of their work routine. What is this?
A - Professional Development
B - Prioritize Tasks
C - Job Shadowing
Job Shadowing
The moral principles that govern a person's behavior or conduct such as lying, stealing or causing drama in the workplace. What is this?
A - Ethical
B - Mentoring
C - Competent
Ethical
You develop a problem with the task that you are assigned, you ask for help and keep on trying to solve the problem, instead of giving up. What is this?
A - Competent
B - Logical
C - Persistence
Persistence
This is a core soft skill that blends communication, empathy, and emotional intelligence to address disagreements constructively, improve relationships, and maintain a positive work environment. What is this?
A - Flexability
B - Conflict Resolution
C - Accountable
Conflict Resolution
This is a one-to-one relationship between an experienced person and a less experienced person. The experienced person helps the less experienced person gain knowledge and develop the required skills and attitude to achieve the mutually agreed goals. What is this?
A - Certification
B - Mentoring
C - Communication
Mentoring
The ability to make phone calls in a proper manner and answer phone calls as wanted at your workplace. What is this?
A - Listening
B - Good Phone Etiquitte
C - Work Task
Good phone etiquitte
This refers to the ability to adapt your thoughts, actions, and work approach in response to changing circumstances, challenges, or new information, while maintaining composure and meeting goals. This can also mean going to another group or location. What is this?
A - Flexibility
B - Etiquitte
C - Initiative
Flexibility
The ability for empathy and understanding what others are feeling. What is this?
A - Relevant
B - Emotional IQ
C- Conflict Resolution
Emotional IQ
This is a personalized development approach where a person works directly with a single individual to help them achieve specific goals, overcome challenges, and improve performance. What is this?
A - One to one Coaching
B - Therapy
C - Volunteering
One to One Coaching