Agile/Software
VUCA stands for?
Volatility, Uncertainty, Complexity and Ambiguity.
AWS Provides us elasticity, scalability and high availability, but we need to do our part too:
Correct usage and testing of containers & deployment instances
In the long run ________
#WeAreAllDevOps
EOC stands for?
Enterprise Operation Center
What design platform does the design team at Clip uses?
Figma
What is "Agile" based on?
Collaboration, trust and motivation.
Clip's communication channels for more information regarding architecture:
#architecture
#brown-bags
Short term objectives (DevOps) team:
Solve and handle tickets
Train new DevOps
What is the EOC team's working schedule?
24/7 , 365 days a year
What is the main purpose of the Product Design Team?
Look out for the user experience
"Agile" is not
1.- Doing things fast.
2.- Tools, processes and frameworks.
Clip's Launched Regions and Availability Zones?
us-west-2
2 stacks Availability Zones
Rules about rollouts (at least 2) :
No deploy on Fridays
Schedule deploys prior 24 hours on the DevOps Releases Calendar
Use the #production_releases on Slack to notify Releases and Rollbacks
Be punctual to deploys
Test carefully in all environments
Mention at least two communication channels used by the EOC team.
Slack channel
Whatsapp channel
Phone
Which are the four steps that the Design Product team follows?
1.Identify a problem.
2.Propose posible solutions.
3.Evaluate the possible solutions.
What types of "value/s" exist in Agile?
business value, costumer value, organizational value?
How can I promote and improvement proposal?
Directly with my TL or assigned Arch,
Mention at least 2 task of the DevOps Team. (6 possible)
Solving and handling tickets
Training new DevOps
Starting automation of GitHub Access
Meetings with Eng Managers, Data, CSI, and IT
Meetings with teams
Supporting teams
What is the definition of "Incident" within Clip?
An Incident is defined as any event which disrupts, or could disrupt a production IT service.
Do I need to wait for the Product Design team in case I need a certain asset?
No, I can download it directly from Figma.
Mention the 6 steps of Clip's transactional flow.
Payment, authentication, sending information, transaction approval , response, deposit.
What are the Brown Bags for?
Is our repository of general information (Clip University)
How many tickets of the 480 tickets created were resolved last month?
438 tickets resolved / 480 created
Which are the 3 incident management objectives?
1.Restore IT services as quickly as possible.
2.Automatic detention Services Failures
3.Identify recurrence.
Mention at least one tool the product design team uses for the "Identifying a Problem" Stage.
Interviews, workshop, customer journey and discovery sessions.