Utilization
How many items per hour do we base our productivity on?
100 items per hour.
What Does INP stand for?
Itemized No Photo.
What year was ThredUP founded?
2009.
What does FIFO stand for?
First In First Out.
What report would you use to see if you are running in FIFO order?
Inbound FIFO Dashboard.
What is one "station" that kills productivity?
Runner
Which photo studio effects productivity the most?
Mannequin Studio.
How many brands does ThredUP have listed on their website?
35 thousand.
Outbound productivity is measured on these 3 things
Pick, Pack, and Manifest.
What platform is used to reach out to team members to clear up any questions about processes?
Slack.
What are associates individual utilization goals?
93% or higher.
What is the most common flag on mannequin studio?
ASK MC'S
What does DOTS stand for?
D- Deliver exceptional customer service
O- Openly give and receive feedback
T- TeamUP to make ThredUP a success
S- Strive for excellence
What looker can be used to determine how many orders are in the system and whether or not they have been batched?
Kit separator.
What looker do you use to view all of inbounds current processing numbers?
Inbound Report.
What report would you use to review last weeks utilization?
Weekly Utilization V2.
What is the % defect
1%
Who is the CEO of ThredUP?
James Reinhart.
What station effects OB productivity the most?
Pack.
How do studio ratios effect productivity?
The more 3 person studios that you run the lower your productivity will be.
What factors are used to calculate productivity?
Hours on stations and UPH's.
What Image Processing station holds up IB SLA the most?
Handbags and Accessories.
How many items can ThredUP process and store across all distribution centers?
5.5 million.
What section would you find orders that have not been pulled into a pick batch?
The "pending" section in OB looker.
Inbound productivity is measured on these 5 things
All IB stations, Merch Acceptance, Itemizations Rejects, Runner Hours, Reprocessing.