Lemon Laws
What are lemons?
Cars with factory defects
How many miles do brakes last?
40,000 miles
True or False, you should change your oil routinely not just when it's a problem.
True
What is tire pressure measured in?
PSI (pounds per square inch)
When the ______ is signed it authorizes the shop to do the work
Estimate
Who is protected under the lemon laws?
Consumers
What can happen if a belt or hose fails?
The engine can overheat.
What is the name of the metal measuring stick used to see how much oil is left?
Dipstick
What state is the world's largest tire located in?
Michigan
True or False, you should chose a repair shop based off of price?
What are your options after buying a lemon and reporting it to the dealership?
Replacement car or a money refund
What is the function of transmission fluid?
Lubricates all parts in an engine
Where can you check to find where the dipstick is located?
Owner's Manual
How many years do most tires last?
3-4 years
What is the name of the paper you receive that lists the work done and parts installed?
Invoice
True or False, each state has the same laws pertaining to cars with defects.
False
What is the other name for antifreeze?
Radiator Fluid
Name 2 reasons why a car needs its oil changed.
Maintains engine lubrication, Cools engine components, Removes engine wear particles and sludge, Improves gas mileage, Promotes vehicle longevity
What fraction of an inch deems your tires tread unsafe?
1/16
Things such as unusual sounds, odors, leaks, smoke, and performance changes are all...
Symptoms or Problems
What must be wrong with a car for it to be considered a lemon? (Name 2)
A defect that can’t be fixed after 3-4 attempts, Continued major problems during the time of the warranty that keep the car in the repair shop for at least 30 days, and continuous major problems that prevent driving the car
What 3 situations require you to replace your brakes more often?
Driving in cities, Pulling trailers, and Driving in hilly areas
About how do a year’s worth of oil changes cost?
$120
What are the three places you can find the required amount of air to put in your tires?
The owners manual, glove box and edge of car door
What helps you make a claim under a guarantee, find out when your last oil change was, and determine when you need another oil change?
Receipt