Definitions
Giving an employee a bonus for exceeding sales targets is an example of what?
Extrinsic motivation (Rewards)
What's the difference between encouragement and mentoring?
Encouragement is general support; mentoring is specific guidance and advice.
What term describes feedback that is helpful and specific, aimed at improvement rather than criticism?
Constructive feedback
Praising someone effort, even if they didn't get the answer right, is an example of what?
Positive reinforcement
What's the difference between a reward and positive reinforcement? (Hint: Think about the purpose).
A reward is a tangible item; positive reinforcement is about increasing desired behavior.
What's the process of establishing specific, measurable, achievable, relevant, and time-bound objectives?
Goal setting
An artist who paints because they love the act of creating is primarily driven by what?
Intrinsic motivation
What's the difference between personal satisfaction and intrinsic motivation? (Hint: Think about source).
Personal satisfaction is a feeling derived from an action; intrinsic motivation is the drive behind the action.
What do you call the act of giving someone the authority or power to do something?
Empowerment
A student who studies hard to get good grades to please their parents is primarily driven by what?
Extrinsic motivation
How does goal setting relate to empowerment?
Goal setting provides direction, which is essential for empowerment. Empowerment is about having the autonomy to pursue those goals.
What's the term for a more experienced person guiding and advising someone less experienced?
Mentoring
What might a manager offer to an employee to recognize their hard work and increase their responsibility?
Promotions
How can constructive feedback incorporate both positive reinforcement and encouragement?
Constructive feedback can include positive reinforcement by pointing out what was done well and encouragement by suggesting ways to improve.