Information/Referral
TAP
Who Knows?
Setting The Scene!
General A&FRC Knowledge
100
Who is the Certified Financial Advisor that helps with long-term investing and financial advice?

Sharon Bumgarner

100

What year was the latest NDAA released that included the most current ARC TAP amendments?

2019

100

Name 2 ways our wing PA shop can help promote A&FRC, and who are your contacts there?

App, promote center events on wing FB, articles, or take pictures at an outreach event

C.W and N.K

100

A member is about to deploy for 90 days and you hand them a pre-deployment folder. Name 3 things you could brief the member on.

Yellow Ribbon, Key Spouse, SCRA, Entitlements Facts Sheet, A&FRC services, Heart Link...etc

100

Name 3 different book titles we have in our center we can offer to members and families right now.

Gallup Strength in Leadership, Smart Mom Rich Mom, VA Benefits Services, I'm Losing Someone Special, Grief, etc.

200

Name the agency the guest speaker was from at the Oct IRON meeting.

Okaloosa Vet Center

200

Name all four additional TAP track workshops.

DoL, Career Exploration, Education, and Boots to Business

200

You need to get something out to the wing or you're sending something to wing leadership. Who are you emailing?

P.F, M.K, G.G

200

A spouse has employment questions. They ask what services an A&FRC can offer to help them find a job. Name 2 center services and 2 other agencies that also assist with employment.

Resume writing, job coaching, navigating USAJobs, MOC Crosswalk, etc


MySECO, Career Source, Employ FL, AJC, DoL, VA


200

Name 5 of the 13 core programs A&FRC is responsible for.

Employment, PFR, EFMP, CAR, PW&L, I&R, Wounded Warrior, TAP, Deployment Readiness, Relocation, etc

300

Name three referrals (name and agency) you could give if someone needs counseling or mental health/wellness support.

Cynthia Duffey (DPH), Bill Scruggs (MFLC), Military One Source, Okaloosa Vet Center, Kanisha/Kaitlyn (POTFF), etc...

300

Name ALL mandatory deliverables a member is responsible for in Tier 2 status.

ITP, Budget, Gap Analysis, and Resume (if not exempt from DoL).

300

Name 6 of the 14 Military Lifecycle Financial Touchpoints.

TSP Vesting, Deployment, Promotion, Continuation Pay, Birth, Marriage, Divorce, Transition, First Duty base, Serious Illness

300

A member is retiring from the ARC. They will be receiving an AD retirement. They are currently on a 170-day order but will not be on an active order when they retire. Are they TAP eligible?

NO-- they will not be on a current order when they retire and 170 days is not 180+.


For 50 Bonus Points- What's your next step with this client?

300

Name two congressional mandated by-law A&FRC programs.

TAP and PFR

400
Who is your VA Benefits Advisor contact, how often does she come to Duke Field to offer one on one appointments, and where does she take the appointments?

Julie Schmidt - every 3rd Thursday at the Outpost

400

What type of orders does a member need to be on for 180+ days to be considered TAP eligible?

Title 10

400

Name the 2 resiliency programs the Director of Services offers our members and families.

R4R and UNITE


Bonus 25 pts-- Who are the 2 POCs for these programs?

400

You have a Newcomer who is brand new to the ARC. They are a single parent and have childcare concerns for the UTA weekend. They also mention they are struggling to adapt to the new area and it's hard to find full-time employment here. Name 3 core A&FRC programs these topics fall under and name 3 referrals?

Relocation, Employment, and PW&L

Referrals: MFLC, AD A&FRC, Career Source, FCC Coordinator

400

Name one vendor A&FRC previously purchased marketing/curriculum items from.

Amazon, 4Imprint, PSA, MCA, Bearegards, Gallup, Bob Pike, etc.

500

Who is your wing Key Spouse?

T.M

500

Name the DoD Instruction for Transition Assistance Program.

DoDI 1332.35

500

Finish this sentence: "We do NOT offer ______ ______ ______ ______" (4 words)

cookie cutter customer service
500

A member complains of not being able to pass their PT and needs help with their workouts and run time. What Duke Field IRON program are you going to promote and who is the POC?

POTFF Human Performance Team - Jared Kist or Lt Col Brown
500

Who is your wing Key Spouse?

T.M