Hardware
Repair
System Boards
Troubleshooting
Documentation
100

The component students always look at.

Screen/LCD

100

This connector is the most important one you should unplug before working.

Battery connector

100

The metallic cover that protects the CPU.

Heat sink

100

The site used to document your findings while troubleshooting a device and making repairs.

Incident IQ

100

The Office program used to write documents.

Word

200

This part can get quite hot without thermal paste.

CPU

200

The most in-depth repair you can perform.

Keyboard repair

200

The tool you use to reprogram a system board.

Reprogramming USB/USB

200

When you press this function key on startup, the device will open diagnostics.

F2

200

The input combination to navigate the Table of Contents of a document.

Ctrl+Click

300

Remember to unclip this one, but do not unplug it.

CMOS Battery

300

____ and Redeploy

__Reset__ and Redeploy

300

The gray substance used to transfer heat from the CPU.

Thermal paste

300

You can use this key’s light as a boot indicator.

Caps lock

300

The syncing program you save documents to, found in the file explorer.

OneDrive

400

The indicator that distinguishes battery screws from the other black screws.

Colors/Loctite

400

The shared document you update at the very end of your repair.

Excel RMA Spreadsheet

400

The four letter acronym sent to Trevor at the end of the system board process.

HASH

400

These parts can be used as tools for diagnostics.

Test parts

400

The site where you will find all of the documents.

SharePoint

500

You can order parts from this site.

CSDP

500

The defining difference between the SSD and Wi-Fi card.

Wi-Fi connectors/Insert angle

500

The number of connections you remove from the system

11

500

The two main parts that need to be plugged into the device to check for functionality.

Screen and system board

500

This HP document holds all part numbers and information.

HP Manual