Show:
Error Traps
HPI Acronyms
Communication
HPI Tools
Performance Modes
100
Coming back from a beach/golf trip
What is first working day after a vacation
100
STAR
What is STOP, THINK, ACT, REVIEW
100
How to ensure the message sent is understood by the receiver
What is Three Way Communication
100
This is used to aid in job briefings
What is the S.A.F.E.R. model
100
Operating on "Auto Pilot"
What is Skill Based mode
200
I've done this a thousand times
What is Overconfidence/Complacency
200
CAT
What is CHANGE AWARENESS & TRACKING
200
A discussion of an activity before it is performed
What is a Pre-Job Brief
200
Follow the rules
What is Procedure Compliance
200
Following the small-wire policy
What is Rule Based mode
300
I have only done this job once
What is Task Unfamiliarity
300
SAFER
What is SUMMARIZE, ANTICIPATE, FORESEE, EVALUATE, REVIEW?
300
Qualify, Validate and Verify your task
What is Questioning Attitude
300
The HPI tool that is used to prevent slips, trips, and falls
What are the three U's (Unqualified, Unproven, Unseen)
300
First time performing a task
What is Knowledge Based mode
400
4 days into Major Storm restoration
What is Fatigue
400
HOP
What is HISTORY, OBSERVATION, and PREPARATION
400
"Did you mean .. ?", "How did you .. ?", "When should I .. ?"
What are Clarifying Questions
400
You use this tool when you are distracted, interrupted or leave the worksite
What is C.A.T. (change, awareness, tracking)
400
The majority of the work force operates in this mode
What is Skill Based mode
500
It is almost quitting time and the customer is still out
What is Time Pressure
500
QVV
What is QUALIFY, VALIDATE, and VERIFY
500
The Phonetic spelling of "Brice"
What is Bravo, Romeo, India, Charlie, Echo
500
Glove Sleeves and Cover-up, Minimum Approach, Qualified Observer, Stored Energy, and Line of Fire
What are the Life Saving Rules
500
Avoid working in this mode
What is Knowledge Based mode