It's the law/rule
"...acquaint a worker or a person in authority over a worker with any hazard in the work..."
What is a Supervisor's responsibility under the OHSA?
Forming, Storming, Norming, Performing and Adjourning are stages of this curve.
What is Tuckman's Team & Group Development Model?
The investigation ensured these legal responsibilities under OHSA: Maintain confidentiality, be objective, evaluate progress, have an effective timeline, and be thorough.
What is a harassment allegation?
The 5 Whys will get you here.
What is the Root Cause?
Accountability, Identifying purposes, Consent, Limiting collection, Limiting use, disclosure, and retention, Accuracy, Safeguards, Openness, Individual access, Challenging compliance
What are the 10 Principles of PIPEDA?
When this moves out of the stability triangle, the lift truck may tip.
What is the center of gravity?
You preserved the scene, and notified the Ministry of Labour.
What is a critical injury or fatality?
Eye contact, personal space, tone and body language, active listening, reflective comments
What are de-escalation techniques?
"...must not use or operate any equipment or work in a way that may endanger any worker."
What is a worker's duty in the Occupational Health & Safety Act?
Physiological Needs, and Safety & Security are the basis of this model.
What is Maslow's Hierarchy of Needs?
Acts or behaviours by employees that deviate from safety rules or procedures.
What are unsafe acts?
Avoiding, Accommodating, Competing , Compromising, Collaborating
What are the 5 approaches to Conflict Resolution?
We read a set of work instructions to a team member, in a quiet environment.
What is accommodating an invisible disability under AODA and the OHRC?
4-6" off the ground with a slight back tilt.
What is the proper travel height for the forks of lift truck when loaded and unloaded?
They used racial/ethnic slurs and derogatory jokes
What is harassment and/or bullying?
This is the belief you won't be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.
What is Psychological Safety?
We completed a harassment investigation within 10 working days.
What is the Collective Bargaining Agreement (CBA)?
The Swiss Cheese Model
What is the Reason model for understanding the Internal Responsibility System (IRS) or model of Accident Causation?
You did not get a job/promotion because of either your age, gender, or religious beliefs.
What is discrimination under the Ontario Human Rights Code?
Must take every precaution reasonable in the circumstances for the protection of the worker.
Who are the employer and the supervisor?