Values
How many values do we have
What is 5
How many Recognition RPTs & HR Store visits should be completed monthly at minimum
What is: 12 Recognition RPTs per year, therefore, 1 per store per month AND minimum 5 store visits monthly completed in the visit survey
What’s Ashlee’s favorite resource; DOUBLE POINTS: What was the former name of the program and why did it start
What is: The Associate Relief Fund; BONUS: Family Hope after Hurricane Katrina in New Orleans
What should HRMs & DMs prepare for the Field HR Strategy; DOUBLE POINTS: What are the 3 types of stores you should visit
What is:
HR Manager provides HR Metrics:
o RPT detail
o Turnover detail including Exit Interview feedback, current turnover metrics, trends, high turn stores, and where they stand VS goal
o Navex history
o Store Visit materials – i.e. Print HR Visit Guide, Values & Values Recognition Cards, Integrity Matters Sign, Now Hiring Signs, State & Federal Posters, Associate Benefits & Resources, OSHA settlement agreement
District Manager prepares:
o People Process Document
o VOICE or Pulse Action Plan
o 9 Box (RD to participate in talent review)
o Values implementation feedback
Visits:
- Model Store Trainer or High Potential Store Manager or Assistant Store Manager
- New Store Manager or Open Store
- Underperforming Store Manager (High Turn, Low Staffing, Navex cases, etc.)
What year did Dollar Tree acquire Family Dollar and how much was the acquisition
What is: July 6, 2015 & about 8.5 billion in cash and stocks
Favorite value & why
What is:
Name & Reason
What is the goal for VOICE engagement and SM internal promotion/fill rate & how do you plan to support your team to achieve these goals
What is: 2% Pulse improvement & 80% SM internal promotion/fill rate + plan
What is the new name for EAP and name one service it offers
What is: EWS (Emotional Well-being Solutions) + service
What is your role in supporting a culture of training & development; DOUBLE POINTS: how do you create a culture of recognition & accountability
What is:
Subjective
How many distribution centers do we have; DOUBLE POINTS if you know how many of each
What is: 25 - 14 DT, 10 FD, 1 Dual banner
Name each value
What is:
Serve with Accountability
Inspire Belonging
Champion Empowerment
Operate with Excellence
Act with Integrity
What are our turnover & bench goals for each position; TRIPLE POINTS: what’s your retention and succession strategy
Achieve DM Voluntary Turnover<10% (no Region >15%)
Achieve Voluntary Turnover
•SM <17% (no Region >20%)
•FT ASM <65% (no Region >70%)
Achieve Bench Readiness per District
•2 ASMs to SM
Achieve Bench Readiness per Region
•2 SMs to DMs
•1 DM to RD ready within 12 months
Bonus: Tangible Strategy
What happens every year in October & November, what’s one obstacle you usually face and one way you can get in front of it this year
What is: Open Enrollment (OE) + personal response (typically miss LOAs)
When is HRD partnership required; DOUBLE POINTS - If you could change one HR process, what would it be and what would you change
What is:
- Associate Crisis
- Field Manager Movement
- Pay Exceptions
- Labor & Media Relations
- Split Decisions
BONUS: personal
How many stories are there in the SSC and what floor does HR sit on
What is: 12 floors & HR sits on the 4th floor
What did the values replace
What is: the competencies
Do you have less than 3.75% Store Manager vacancies AND no more than 6% total vacancies
What is: Yes
What is the name of our discount program and what is one thing you can get a discount on
What is: What is PerkSpot and name one
What should each Navex case include before closing and when did this take effect
What is: See Navex Shared File 5/17/24
What’s the name of the person who started Family Dollar, how old were they, and what areas are FD stores located; TRIPLE points if you know their son’s name who took over as CEO and in what year
Who is: Leon Levine started Family Dollar at age 21 in 1959. Family Dollar stores are located in urban and rural locations. Leon passed away in his home last year at age 85 on April 5, 2023.
BONUS: His son, Howard Levine, took over as CEO in 2003 until he stepped down in 2016. https://www.nytimes.com/2023/04/19/business/leon-levine-dead.html
How will you embed a culture of values at the District and store level
What is: Individual response that is tangible
Do you currently have any Navex cases above 14 days
What is: No
What do you know about our education benefits, specifically: what is the name our tuition assistance benefit, who qualifies for our scholarship program, and when can they apply
What is: ValuEd, Children of associates who are high school juniors, and usually beginning of year until March
What steps should HRBPs take in supporting the ASM appraisal process; Triple points if you know who’s eligible and the cut off dates
What is: refer to appraisal deck
TRIPLE POINTS:
Appraisal Eligibility - FT ASMs in role on or before 4/10
Increase Eligibility - FT & PT ASMs in role before June 30 for all ASMs
What year did Family Dollar open its first store and where; DOUBLE points if you also know the year and location of the 1st Dollar Tree and where are they located today
What is: He opened his first store in Charlotte, NC on Central Ave in 1959.
BONUS: Dollar Tree, Inc. traces its origins to 1986 when Macon Brock, Doug Perry, and Ray Compton opened the first store in Dalton, Georgia. Dollar Trees are located in suburban areas.