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EMS
Candidate Search
Lead or Follow?
Alphabet Soup
Compliance
100

How many levels of EMS Certifications are there & what are they called?

Two! Fans & Believers

100
Can you ask the following question in an interview? "Have you ever been arrested?"
NO WAY!
100
Which communication style is enthusiastic about receiving feedback, easy to speak to, friendly and open?
Collaborator
100
Can a nonexempt employee do work off the clock?
Absolutely not. All nonexempt employees must be compensated when doing any work for the company.
100
True or False - Sexual Harassment is the only type of harassment to address.
FALSE.
200

What level of EMS Certification is coming soon & what will it be?

Level 3 - EMS Trainer

200
What type of interview question is this? "This job involves dealing with difficult customers. Think of a time when you had to deal with a difficult customer and tell me what you did?"
Open Ended Question
200
Name one basic non verbal communication form that was discussed?
- eye contact - physical posture - facial expressions - gestures
200
What does communication mean?
A mutual exchange and understanding information between parties. A technique for expressing ideas effectively.
200
What do you do in the event your employee does not agree with their performance review?
Schedule another meeting with your employee on another day. Take some time, reevaluate your conversation and prepare to discuss again.
300

What new EMS program launched on July 15th? 

EMS 8 Wastes Program

300
What type of interview question is this? "Tell me a little bit about yourself..."
Rapport building
300
What is the difference between offensive behavior and harassment?
Offensive Behavior - Comments or actions that you do not like Harassment – Comments or behaviors that impact your ability to perform your job ?
300
What is a reason an Employee does not voice their concerns on harassment?
Fear of: - Not being believed - Being blamed - Retaliation - Getting the harasser in trouble
300
What is Employment at Will?
It states that an employment relationship may be terminated by the employer or employee at any time and for any or no reason.
400

How many courses must you take to become EMS Level 1 certificated? 

9!

400
What are the three steps to an interview?
1. Preparing for the interview 2. Conducting the interview 3. Closing the interview
400
What are the three steps of our progressive discipline process?
1. Verbal Warning 2. Written Warning 3. Final Warning
400
What do the following numbers represent (communication)? 55% 28% 7%
55% of communication is done so by way of body language 38% is transmitted through tone of voice 7% of your actual words are accounted for
400
Under ADEA, what age in which the law starts to protect?
It protects applicants and employees 40 years of age and older.
500

What are the steps to become EMS Level 2 certified?

1 - Take all nine courses and quizzes

2 - Complete two unique activities* and submit an Activity Form for each


500
What are the four types of interview questions?
1. Rapport building 2. Open ended questions 3. Probing questions 4. Non question questions
500
When is HR required to sign off on a corrective action notice?
Final Warning
500
What is your role and responsibility in regards to harassment?
- Follow Crane’s Code of Business Conduct - Treat others with dignity and respect - Do not be a participant - Talk to your supervisor, a member of management, Human Resources, or contact the ethics hotline if the person does not change his/her behavior
500
Why do managers avoid addressing difficult employees? (name 4 out of 5)
1. lack of problem identification 2. shock factor 3. reluctance to confront 4. fear of losing control 5. lack of confidence