Management Functions
This function involves setting goals.
What is Planning?
This scientific theory focuses on efficiency and productivity.
What is Scientific Management?
This type of communication is official (i.e. emails, memos).
What is Formal?
A subject line in an email should do this.
What is clearly and briefly state the purpose?
A manager sets performance goals for the store and employees. This is an example of __________ function.
What is Planning?
This function includes assigning tasks and resources.
What is Organizing?
This theory focuses on employee morale.
Explain grapevine communication.
What is informal, rumor-based (gossip) communication?
Email vs Text - which is better for quick updates?
What is Text?
A manager asks employees for input. This is an example of ___________ management style.
What is Democratic or Consultative?
A manager motivates employees to meet deadlines.
What is Leading?
This theory says management depends on the situation.
What is Contingency management theory?
Name one of the Seven C's of communication.
What is Concise, Complete, Coherent, Clear, Courteous, Concrete or Correct?
Email vs Text - which is better for detailed information?
What is Email?
A confusing email causes mistakes. Identify which of the Seven C's of Communication is missing.
What is Clarity or any of the Seven C's?
A manager compares results to goals and makes changes.
What is Controlling?
This leadership style uses rewards and consequences.
What is Transactional?
What is spreads misinformation or lowers morale?
Explain why employee handbooks are important.
What is they provide policies, expectations and protect the company/employee?
Employees feel unheard. This theory may help.
What is Human Relations?
Explain how ALL four functions work together in a business.
What is.... all four functions of management work together in a continuous cycle to help a business be successful?
This type of management theory or style would improve low morale.
What is Human Relations theory or Democratic leadership style?
Explain how poor communication affects workplace success.
What is poor communication affects workplace success by leading to confusion, mistakes and missed deadlines? Employees don't understand expectations and productivity suffers.
Rewrite: "Send it now." in a professional manner.
What is .....
"Good Morning. Please send the XYZ file as soon as possible this morning. I need to review it before my meeting at 9 AM. Thanks."
A company has poor communication and low morale. Give TWO solutions that we have discussed that may help.
What is..... be clear and complete in communication? Or using different management theories/styles such as Human Relations or Democratic?