Attendance, Time Off & Leave
Employees must give this much notice before their shift when calling out
2 hours
Name of Civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including employment, education, transportation, and access to public facilities
ADA (Americans with Disabilities Act)
An informal way to document a conversation with an employee you had about their pattern of tardiness
Send an email to memorialize the conversation
You should never make this promise to an employee
Complete Confidentiality
What is Veolia's Annual Employment Survey
Voice of Resourcers
Family Medical Leave Act
Name 3 Manager Responsibilities in the Interactive Dialogue (process)
Notify HRBP Immediate, Participate in interactive process, maintain confidentiality
3 Reasons Why we Document?
What are legal protection, record of conversations/actions, demonstrate fair treatment, performance management, communicate clarity
Three 'channels' employees can report concerns
Supervisor/Manager, HR, Ethics Hotline
What is Veolia's current strategic plan called?
Green-Up
FMLA
Name the 3 Protected Categories that may require accommodations
Disabilities, religious beliefs, and pregnancy/childbirth
Name 4 steps of progressive discipline in order
What are verbal warning, written warning, final written warning/suspension, and termination
Occurs when an employer takes adverse action against an employee because they engaged in a legally protected activity. This can include actions like termination, demotion, salary reduction, negative performance reviews, hostile work environment, schedule changes, or other punitive measures taken after an employee has filed a complaint, participated in an investigation, reported illegal conduct, or exercised their legal rights.
What is Retaliation
What is the name of the software system Veolia is switching to later this year as part of Project tHRive
Workday
Name 4 Types of Leave Managed by Lincoln Financial
What are STD, LTD, FMLA, Parental, and Caregiver leave?
When can the interactive process be triggered WITHOUT a direct request from the employee?
Performance Issues suggesting possible need OR when Company is made aware indirectly
Name of VNA's reporting hotline where employees can report concerns anonymously
VNA 'Ethics & Compliance Helpline' OR 'Whispli' system
Name 3 Investigation Triggers
What are discrimination, harassment, retaliation, safety violations, workplace violence, ethics concerns, or policy violations
Name all 5 of Veolia's Values
Responsibility, Teamwork (Solidarity), Respect, Customer Focus, and Innovation.
These 2 types of leave can run concurrently
Name 3 Workplace Accommodations "Types" mentioned in the training
physical modifications (chairs/ramps), schedule adjustments, technology assistance, or policy modifications?
What is each section (letter) of the SPOT Method
Stop & Study
Plan approach
organize and take action
track & document
Name 3 steps the company will take when receiving a complaint?
What are conduct prompt investigation, keep concerns confidential, interview parties involved, and review evidence, follow up with complaint, take appropriate action,etc
Explain each step (letter) of the CLEAR method
C-CONTEXT Setting
L-LISTEN First
E-EXPLAIN Impact
A-AGREE on Solution
R-Reinforce/Follow Up