EDS
All rescind/undo hires and updated start and term dates should be assigned to this assignment group
What is Associate Services Data Administration/Transaction?
What information do we not release on VOE request?
What is Rehire eligibility and reason for separation?
The person who puts in the case is the
What is the requester?
Where union profiles are located
What is the job profile?
A case requesting assistance for a Verification of Employment and a Verification of Benefits, should be escalated to
What is Associate Services File Support?
When a case request for an associate/teammate to be terminated you should
What is let the requester know, EDS does not terminate associates/teammates a manager must submit the termination?
An external requester is requesting physician performance information and employment history, what is this request called and what do we send them?
What is Affiliation verification request, affiliation verification portal link?
If a case is awaiting a response from the requestor, the case is place in
What is pending?
Where PTO is located
What is the Absence tab?
A case about Paid Time Off assistance should be escalated to
If a request for a sup/org change has 24 associates, you should
What is do the sup/org change?
An active associate personnel file must be filed under?
What is the HR Department Manager File
When a benefits appeal case is in the Core Benefits queue, its priority is considered
What is high?
The two first steps to make a hire event update
What is Job and Worker History?
An advocate receives a case to update a start date for a new hire. What is the assignment group the case should be escalated to
What is the Associate Services Data Administration/Transaction assignment group
If a request to update an associates new pay rate from $40.60 to $42.85 is received and the requester is a RN Instructor at Mercy College, how should you proceed
What is do not make the change because request to update a new pay rate needs to come from a recruiter, TA, manager, or compensation
A PRN associate mentions that they work full time hours but they are not ACA eligible in Workday, are the eligible for PSLF
When a case is sent to your queue before you open it, the case is in
What is draft?
Where the legacy company is located
What is Job and Additional Data?
A case where a manager request for their teams compensation to be reviewed. What assignment group should the case be escalated to
What is Compensation?
If you receive an error while trying to update a rescind hire, what should you do?
What is escalate to HRTS?
Two things required in an STNA renewal letter?
What is Associate Name
Registry Number or SSN (Use the registry #)
Date of Hire
Type of floor/Unit the associate works on. (Workday)
Date of most recent shift worked. (Minimum 8 hours)?
When more information is needed from a requestor, ________ is where the message should be sent
What is additional comments?
Where an offer letter is located
What is Overview and documents?
A case for an associate/teammate that is on leave and additional assistance related to their leave of absence is needed. What assignment group should the case be escalated to
What is Absence Management?