HR Basics
Needs Analysis and Job Documents
Recruitment, Interviews and Selection
Staff Welfare
Disciplinary Procedures
100

What does HRM stand for?

Human Resources Management

100

What is a needs analysis?

An investigation used to find out what work a job involves and what is needed to do it

100

What is recruitment?

Finding job candidates.

100

What is staff welfare?

Supporting workers' well-being.

100

What happens during a disciplinary meeting?

The employee responds and states their case.

200

Name one function of the HR department.

Hiring, training, paying employees, or managing staff welfare

200

What document explains the duties of a job?

Job description

200

What is the first recruitment step?

Identify a vacancy.

200

Which department usually administers staff welfare services?

Human Resources Department

200

What is the purpose of an invitation to a disciplinary meeting?

To invite the employee to attend a meeting about the concern

300

What is recruitment?

Finding and attracting job candidates

300

What document describes the skills and qualities needed for a job?

Job specification

300

What happens after advertising a job?

Receive applications.

300

What are the three factors affecting working conditions?

Terms of employment, health and safety, and facilities

300

What happens after an employee appeals a decision?

The matter is reviewed, a further meeting may take place, and a final decision is communicated.

400

What is compensation?

Payment employees receive for their work

400

“Supervise five front desk employees” belongs in which document?

Job description

400

What is an interview?

A meeting with a job candidate.

400

Which factor includes duties, hours, pay, benefits, and vacation?

Terms of employment

400

What is an appeal?

A request to have a disciplinary decision reviewed.

500

Name one responsibility of human resources personnel.

Finding employees, training workers, managing compensation and benefits, or handling employee concerns

500

Name one thing a needs analysis investigates.

Tasks, skills, knowledge, physical demands, or working conditions

500

Name one good interview behaviour.

Listen carefully.

500

Name one example of a staff welfare provision.

Health and safety, medical support, staff facilities, social activities, employee assistance, or communication

500

What is a statement of grounds?

A statement explaining the reason for disciplinary action.