WFM
Where can you find your schedule?
Aspect
How many days do you have to enroll in benefits as a new hire?
30 Days
How many personal hours do you get per year? Do these hours rollover into the following year?
1/1- 3/31 = 32 hours
4/1- 6/30= 24 hours
7/1- 9/30= 16 hours
10/1- 12/31=8 hours
No, personal hours do not rollover
How many sessions do you get with our Livewell/Employee Assistance Program (EAP) and is your family member eligible?
8 Sessions. You and your family household are eligible at no cost!
Where is HR located? By what Door?
By Door 5
What is your username and password when calling out?
PSID
When are your benefits effective?
The 1st of the month following your date of hire.
How many paid Holidays do you get each year?
7 Paid Holidays
New Year's day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor day
Thanksgiving Day
Christmas Day
What is our physical therapy app and is it free?
Simple Therapy. Yes, it's free!
What is the Leadership hotline number?
407-215-8500
Do we have a point/tally system when reporting absences?
No
What percentage does Charter match for your 401K?
6%
Where can you find the Employee Handbook?
Panorama
What program is it called where you get expert, confidential, and no cost reviews on medical and mental health matters?
Teledoc Medical Experts
What is our employee recognition platform called and where is it located?
Spark and Panorama
How many days can you miss within your first 90 days of employment?
ZERO
How long do you have to be employed with the company to be fully vested?
3 Years
How many states are in Charter's service area?
41
What app do we provide that offers personal support to improve sleep, decrease stress, manage depression, quit tobacco and more?
MyStrength App
How many weeks are there of training?
13 weeks
5 weeks in classroom
3 weeks in PT
5 weeks in Bridge Training
What is the WFM call out number?
1-844-810-7373
How many medical plans do we have? Can you name them?
3
Healthy Select- HRA- Higher
Healthy Choice- HSA- Medium
Healthy Advantage- HRA- Lower
Name 2 of the Keys to Success.
S “Shout Out”
P “Powerful Performance”
E Excellent Work
C Consistent Progress
T Terrific News
R Rave Reviews
U Ultimate Achiever
M Metrics Mastered
What is our benefit's contact information?
844-214-4041
Name all 7 HR team members.
Chrissy, Cristina, Avery, Jenna, Ellie, Kourtnee, and Sara