WFM
What does WFM stand for?
Workforce Management
What is Know before you go?
To prevent the spread of COVID-19 and reduce the potential risk of exposure to you, your colleagues and our customers, we request that you complete this questionnaire.
How many days do you have to enroll in benefits as a new hire?
30 Days
How many personal hours do you get per year? Do these hours rollover into the following year?
1/1- 3/31 = 32 hours
4/1- 6/30= 24 hours
7/1- 9/30= 16 hours
10/1- 12/31=8 hours
No, personal hours do not rollover
How often do you get paid?
Biweekly
What is your username and password when calling out?
PSID
Where is it required to wear your mask?
Anytime you are not at your desk where you are socially distancing. (bathroom, break room, hallway)
When are your benefits effective?
The 1st of the month following your date of hire.
How many paid Holidays do you get each year?
7 Paid Holidays
New Year's day
Martin Luther King Jr. Day
Memorial Day
Independence Day
Labor day
Thanksgiving Day
Christmas Day
Where is HR located?
By entrance of door 5
Do we have a point/tally system when reporting absences?
No
How far should you be social distancing?
To practice social or physical distancing, stay at least 6 feet a part.
What percentage does Charter match for your 401K?
6%
Where can you find the Employee Handbook?
Panorama
How many members are on our HR Team?
10
How many days can you miss within your first 90 days of employment?
ZERO
What are good ways to practice clean workspace and good hygiene?
Wiping down your workspace
Washing your hands and using hand sanitizer
Following proper cough and sneeze etiquette
How long do you have to be employed with the company to be fully vested?
3 Years
How many states are in Charter's service area?
41
How many weeks are there of training?
5 weeks
3 in classroom
2 OJT
What is the WFM call out number?
1-844-810-7373
What doors can you enter through and what doors can you exit through?
Enter: Door 5- by HR
Door 2- Front Entrance
Exit: Door 4- Northside Call center
Door 6- Southside Call center
How many medical plans do we have? Can you name them?
3
Healthy Choice- HSA- Medium
Healthy Advantage- HRA- Lower
Healthy Select- HRA- Higher
Name Charter's 4 Corporate offices that were discussed in NHO.
Stamford, CT
Charlotte, NC
Denver, CO
St. Louis, MO
Name all 10 HR team members.
Angie, Chrissy, Shira, Amanda, Natalie, Avery, Kyle, Jerry, Andressa and Isis