Basics
HRCenter is supported by which browsers? Name all four.
Chrome, Internet Explorer, Firefox, Safari
List out the steps in the application process overview. Hint: there are four.
1. Register
2. Fill out application
3. Submit application
4. Rinse & repeat
What are the different Application and Onboarding categories found in Enterprise?
Total Applicants, Not Yet Started, In Progress, Submitted
Recruiter first workflows allow your recruiters to fill out and sign forms before they are sent to be completed by an employee via HRCenter.
HRCenter is a _______ platform.
Web-based
Who manages and makes changes to federal forms?
TempWorks - Madison does not manage or update these forms.
HRCenter logos and flavicons can not be customized with a company logo (T/F).
False - HRCenter logos and favicons can be customized with your company's logo
What does the category of Not yet Started represent?
Those employees who have completed the initial registration but have not completed anything/entered any information within the step.
E-signatures are unique objects created when an employee signs a document in HRCenter. Signatures can be added to any form and may also require an additional signature by service rep to sign when processing those electronic documents. Where can you review an e-signature?
To review an e-signature, first navigate to the employee record in Enterprise. Then locate the document you wish to review. To open the document, double-click the item. This will open the file in your preferred PDF viewer. In the lower left-hand corner, you will find the e-signature.
Define HRCenter.
A place for prospective or current employees to fill out applications, complete new hire paperwork, take tests, and fill out important docs such as I-9s and W-4s.
Explain what pre-fill means and an example field.
Information from the employee record within Enterprise that can be pulled into the form to eliminate the need to retype it in the HRCenter form. Employee name, SSN, Aident, Address, Driver's License number.
HRCenter double checks for duplicate employee records using two fields. What are they?
1. SSN
2. Email
How can you find out what answers the employee gave during the application?
Double click any page and the answer summary page will open to reveal the results
When an applicant registers themselves in HRCenter, an employee record is created for them in Enterprise & Beyond for you to track their application progress. Enterprise uses email address to check against duplicates entering the database, however additional options for validation can be found in this section. What are these additional validation options?
SSN and Last Name, SSN validation on Registration, Validation Error for Duplicate Email, Validation Error for Duplicate SSN.
Define a workflow and how it relates to pages.
A workflow is the entire process an applicant will go through (like a book). Each workflow is made up of at least one step (like a chapter or section of the book). Each step is made up of at least one page of information for an applicant to fill out, sign, or review.
What are the dimensions that an image must be to fit into HRCenter?
1005 X 1301 px
Provide an example of a workflow and how it functions.
The All-in-One Application
Basic Application
Skill/trade application
Forms like the W4, I-9, etc. cannot be unlocked (T/F)
True. They must be assigned as new pages to the Employee.
Name all of the areas that HRCenter can be branded.
Small Application Page Image, Branding Company Large Logo, Branding Favicon
What are dependencies? Provide an example as well.
Dependencies allow users to hide, allow, or require other sections or fields within a form based on a previous answer given by the applicant within that form.
For example, in the standard Federal W4 form (included with HRCenter), if someone enters a total number of allowances, they then become unable to list themselves as "Exempt" on that form. The other side of that coin being that if someone specifies themselves as "Exempt" they cannot enter a number in the total allowances field. This is possible because of dependencies.
All browsers must have ___________ and _________ enabled to use TempWorks HRCenter.
Once an applicant has reached the end of their application step, they will be asked to do what before submitting?
Review their answers.
1. Right click their row in the HRCenter search page.
2. Double-click their individual name, which brings you to the details section of the HRCenter dashboard. With Application Step highlighted, select the reject button.
When configuring the registration section, where does the branch address information pull from? (i.e. the branch drop down information)
Branch address information is pulling from the administration > branch section of Enterprise and can be updated there if needed.
What does a user need to do in order to offer an item in multiple languages (i.e. localization)? Hint: There are 3 steps.
When offering an item in multiple languages, users will need to...