ServiceNow
This is what employees use to submit an HRConnect case.
What is the HRConnect Portal?
This Workday Action is used to process a Reporting Relationship Change.
What is Change Job?
This type of action prevents a problem from happening again.
What is Risk Mitigation?
AbbVie became an independent company in this year.
What is 2013?
This ServiceNow page shows all the cases assigned to you.
What is All HR Cases- Assigned to me or Assigned to me?
This Workday report helps identify missing or incorrect worker data.
What is the Data Quality Report?
The first step in beginning an RCA.
What is defining the problem?
AbbVie's global headquarters are located in this city.
What is North Chicago?
This field must always be selected correctly because it determines the type of HRConnect support needed.
What is HR Service or Category
This timeline shows every step of a Workday process, including who approved it.
What is Process History?
This technique solves problems by repeatedly asking 'Why?' to find the root cause.
What is the Five Why technique?
This drug was AbbVie's top selling product for years.
What is Humira?
This is the first status a case is in when it's created.
What is "New"?
This is the Workday action an employee uses to request time off.
What is Request Absence?
Immediate steps taken to rectify the current issue and address the underlying root cause.
What is a corrective action?
AbbVie acquired this company in 2020 to expand into aesthetic an neuroscience.
What is Allergan?
This page shows every HRConnect case regardless of who owns it.
What is All Cases?
This Workday action is used to update and employee's address.
What is Change Contact Information?
This team should receive PEX Root Cause Analyses (RCA) forms.
Who is the Optimization Team?
The "Vie" in AbbVie's name comes from a word meaning this.
What is "Life"