Culture
Marriott or Nordstrom
How must organizations be aligned?
From top to bottom!
Who is the father of Management by Objectives (MBOs)?
Peter Drucker
Cost leadership
What is the most important thing to know about the Financial Crisis of 2008-2009?
NOT A SINGLE PERSON WENT TO JAIL (OH, AND THESE PEOPLE ARE CRIMINALS)
3M's belief that they are the most innovative company on planet Earth is an example of which level of culture? (HINT: visible or invisible)
Invisible
What is a growth strategy, and which company is a good example of it?
Growth strategies focus on expanding and increasing market share. Google and Netflix are good examples.
What are three potential sources of information used in a 360-degree feedback system?
Self assessments, managers, direct reports, colleagues/peers, customers and vendors/partners.
NAME THE COMPETITIVE STRATEGY:
low prices and narrow focus
Cost-focus
When talking about the real estate market, what does it mean to be "under water"?
You owe more than your home is worth.
EX: I owe $500,000 on a home that is currently worth $200,000 - $300,000 "under water.
Which type of culture is both externally focused and stable in structure?
Market culture (e.g. Citigroup, AmEx)
What model includes terms like dogs, stars, cash cows, and question marks?
The BCG Matrix
Who popularized the Rank and Yank System? And, at which company was it most famous?
Jack Welch - at General Electric
NAME THE COMPETITIVE STRATEGY:
unique products/service, narrow focus
Focused differentiation
What is the name of the financial instrument used to bet against the health of mortgage securities?
Credit Default Swap (CDS)
Name a company that is a good example of a clan culture. (HINT: stick to her examples for exam preparation)
Starbucks, Wawa, Google
What does a SWOT Analysis look at (i.e. what does it stand for)?
Strengths (internal)
Weaknesses (internal)
Opportunities (external)
Threats (external)
Satisficing is based on what other decision-making idea?
Bounded rationality (i.e. we have constraints that force us to be irrational)
NAME THE COMPETITIVE STRATEGY:
unique products/services, broad focus
Differentiation
Name a popular (wait, maybe they are all unpopular) rating agency.
Standard & Poors, Moody's, and Fitch
What type of culture is internally focused with an orientation towards a stable environment?
Hierarchy culture
GE selling off a poor performing business unit is an example of which type of corporate strategy?
Defensive
What is delegation?
Assigning authority and responsibility to those lower on the corporate totem pole
What are the four steps in the rational decision making model?
1. Identify problem or opportunity
2. Think up solutions
3. Evaluate alternatives and select
4.Implement choice and evaluate success/failure
What was the worst loss of all in the 08-09 Financial Crisis?
The loss of trust and confidence in the U.S. Government's institutions and the capitalist economic system.