HRM 353

Key Players & Contractors

100

This "Key Player" for exhibition management is also known as an official exhibit service contractor or decorator. He/She provides products and services to the Exhibition Management Company and the show's exhibitors. The types of services he/she provides include floor plan development and design, custom and modular booths, freight handling, lighting, electronics, and telecommunications...just to name a few.

What is General Service Contractor (GSC)?

200

This professional services company possesses extensive local knowledge, expertise and resources, specializing in the design and implementation of events, activities, tours, transportation, and program logistics.

What is Destination Management Company?

300

This type of "contractor" for a show deals with a specific area of the show/event production such as Audiovisual, Catering (Food Services), Cleaning Services.

What is Specialty Services Contractor?

400

This "Key Player" for exhibition management is typically known as a convention services manager or event manager, and serves to assist the show manager in arranging the show's logistical details for the facility.

What is Facility Manager?

500

Any company other than the designated "official" contractor providing a service to an exhibitor.

What is Exhibitor Appointed Contractor?

Exhibitors

100

This type of booth layout for an exhibit is made up of four or more standard booths back-to-back, with aisles on three sides.

What is Peninsula?

200

Both show organizers and exhibitors need to have a plan in place which: identifies all potential risks, quantifies each risk, provides an assessment of each risk, provides risk avoidance steps, and provides risk mitigation steps to minimize potential costs. This plan is referred to as:

What is Risk Management Plan?

300

Part of the responsibility of a services contractor is to move the freight in and out of the facility, manage the flow of the trucks coming in and out of the facility, and the storage of the crates and boxes during the show. This becomes and expense for exhibitors and is referred to as:

What is Drayage or Material Handling?

400

ROI includes expenses such as exhibit space rental, service contractor fees, preshow mailings, personnel travel and time, and:

What is Freight Charges or Drayage (Material Handling)?

500

The main reason exhibitors choose to exhibit their products/services at a show are: annual presentation of products to industry, new product roll-out, opportunities to meet new customers, and...

What is Branding?

DM0s

100

This type of DMC account seek meetings that are organized to recognize and reward employees who have reached or exceed company targets.

What is Incentive-Based Organizations?

200

This type of DMC account seeks for assurance that holding face-to-face meetings hold value. The types of services sought from DMC's are: National Sales Meetings, Training Meetings, Product Introductions

What is Corporate Clients?

300

This type of DMC account represents organizations that are created to support an industry, common interest, or activity. DMC's work with this type of client by providing trade shows and symposiums (besides many other services):

What is Association Clients?

400

A DMC organizational chart is most likely built around these two functions:

What is Sales and Operations?

500

These trips are a method of promoting a destination or particular facility to a meeting planner. they are no-cost or low-cost trips for planners to personally review sites for their suitability for a meeting. These trips may be arranged by a DMC or a DMO.

What is Fam (familiarization) trip?

Potpourri

100

When Macy's sponsors the Thanksgiving Day parade, this is an example of which type of sponsorship:

What is General?

200

MEEC stands for:

What is Meetings, Events, Expos, Conventions?

300

This type of organization optimizes the exposure of a destination, leading it to develop innovative experiences for tourists, enabling the community to develop a sustainable infrastructure to ensure positive returns on community investments:

What is Destination Marketing Organization (DMO)?

400

APEX stands for:

What is Accepted Practices Exchange?

500

This document stipulates what services the organization wants from an outside contractor or venue and requests a bid to perform such services. It will include the group's purpose, demographics, expectations, and needs:

What is Request for Proposal (REP)?

Venues

100

The main revenue source for this particular meeting venue is the sale of sleeping rooms?

What is a hotel?

200

The main revenue source for this particular meeting venue is the sale of meeting space per square foot.

What is a convention center?

300

"Contractual" agreements between convention centers and meeting planners are referred to as:

What is a License agreement?

400

This is a contractual obligation of one party to compensate the loss incurred to the other party due to negligent acts. The duty to "hold harmless" or "save harmless".

What is Indemnify?

500

A strategy widely used by conference centers for charging a per person fee inclusive of sleeping room, meeting space, food & beverage charges, and audio-visual services?

What is a Complete Meeting Package?