Personality & Identity
Why is it important for HR to understand the personality of staff?
Understanding personalities helps HR place employees in roles where they can excel, manage conflicts, and promote effective teamwork.
Define diversity
Diversity refers to the presence of individuals from different backgrounds, including but not limited to race, gender, age, and cultural experiences.
Name 2 formal and 2 informal modes of communication.
Formal: Emails, reports. Informal: Conversations by the water cooler, TikTok.
What is the purpose of having company values?
To provide a clear and shared framework that guides the behavior, decisions, and culture within an organization.
What is the difference between an extrovert and an introvert?
Extroverts tend to gain energy from external stimuli and social sources. Introverts tend to gain their energy through solitude and introspection.
What are two reasons diversity is important in the workplace?
Fostering innovation, improving decision-making, enhancing employee morale, better representing customer demographics, complying with legal requirements.
What is a positive and a negative for each (formal & informal)?
Formal positives: Documentation, clarity. Formal negatives: Slower, may feel impersonal. Informal positives: Quick, fosters rapport. Informal negatives: Lack of documentation, may lead to misunderstandings.
Recommend two authentic ways to promote & celebrate diversity, inclusion, & equity within the organisation.
Diversity calendar, diversity statement, diversity committee, diversity training & education, inclusive policies, diversity celebrations
Name a benefit of an employee taking a personality test and a drawback of an employee taking a personality test.
What is unconscious bias?
Automatic and often subconscious attitudes, stereotypes, and prejudices that people hold toward individuals or groups based on characteristics such as race, gender, age, ethnicity, religion, sexual orientation, and more.
How could a workplace structure create barriers to effective communication in the workplace?
Discourage feedback from lower-level employees, silos & information hording, overreliance on outdated channels, information overload, inaccessible leadership.
Recommend two ways to reduce bias in the hiring process.
Blind recruitment (remove names, addresses, photos etc from resumes). Establish clear evaluation criteria (well defined skills & quals required for each position). Regularly review & audit hiring practices.
How could a workplace culture create barriers to effective communication in the workplace?