FLEX
This unpaid time off option is used in place of UPT for flex associates.
Points
The name of the chat that you put cases in to when you need lead assistance?
Andon Cord Chat
UPT
Unpaid Time
The amount of time an AA should provide notice of submitting a vacation request.
24 hour notice
Name the timekeeping system that we will be using for physical stores starting 3/28
Work events
The day of the week are FLEX associates minimum hours threshold reviewed (if they made their hours for the week and if they should receive points for not making hours)
Saturday
The team name that handles benefits, employment verification, visa status, payroll, etc.
ERC
VTO
Voluntary time off
Maximum amount of paid bereavement days that can be coded.
5 days
Name of the portal that we find Case manager names for LOA requests.
Dali
This is the location where Flex AAs can request to sign up for shifts during the week.
A to Z under schedule
If you are unable to work a case due to not having access to mytime - what do switch the panorama case status to?
Pending
SLA
Service Level Agreement
The number of hours that you should take lunch by for HRRC team
no later than 5 hours into shift.
Blurb type used when posting for associate to see
Post- HR cases
The difference in schedules between FLEXPT and FLEXRT in regards to hours per week.
Attendance 2.0
This status is used in Buoy when we attend connect/standups.
In a meeting.
SSR
self service resignation
This is how many days we can code an associate for COVID excusal
5 consecutive days
This is what you change in panorama when sending an HR case to site
Case owner
Attendance policy name for FLEX AAs that covers points, reporting time off, hours needed, etc. (hint is listed in the blurb for flex associates)
Attendance 2.0
You include these in the andon chat to help give leads information on what you need assistance with.
Employee ID (EID), HR case number, and summary
LHA
Local Health Authority
The team that is able to provide more information in regards to LOA status to AAs and who we direct AAs to contact when they have questions about their leave status
DLS team/Case manager.
You need these filled out in panorama prior to being able to close a case. They are usually already on case but sometimes needed added (hint- you are physically unable close the case until you have these filled out)
Type and Reason for Contact