An important trait for working in healthcare?
Punctuality, Time mgnt, Interpersonal skills, Etc
How does teamwork benefit patient care in healthcare settings?
Better overall care for the patient
Give a scenario of a HIPAA violation:
multiple answers
What should go in your cover letter
Contact info, the position you are applying for, skills and achievements
Name two personal qualities that are important for someone working in healthcare.
Critical thinking, communication, problem solving, patience, &time mgnt, etc
What does it mean to be a team player?
To work well with others
What is HIPAA in healthcare?
Keeping patients information private
What should you do before a job interview?
Research the company
Why should you use proper grammar and spelling in workplace emails?
To show professionalism and attention to detail
What does the term "lifelong learning" mean?
Continuing to acquire new knowledge and skills throughout your career
Give examples hard skill?
Taking a blood pressure or pulse, typing speed, computer programing
Give an example of soft skills
Communication, time mgnt, flexibility etc
What things should be included in a resume?
Name, work history, education history etc.
What is a good way to follow up after a job interview?
Follow up with thank you email/letter
How should you dress for a professional job interview?
Formal attire
What is good customer service in healthcare?
Listening to your patients, Providing clear communication & Being empathetic
Why is it important to dress professionally in healthcare?
To promote confidence & trust
What does HIPAA stand for?
Health Insurance Portability and Accountability Act
What is the best way to handle constructive criticism at work?
Accept it and learn from it
What are some things you should do during a job interview?
Speak clearly, answer questions honestly, never interrupt the interviewer, shake hands, etc
What is one benefit of having good time management skills in the workplace?
less stress
What is considered professional behavior in healthcare?
Being respectful to patients and coworkers.
What is a good strategy for managing workplace conflicts?
Listening to both sides. Not being biased.
Explain good communication in healthcare?
Active listening and clear explanations
Why is it important to follow safety procedures in healthcare?
To ensure the safety of patients and staff