HSA
What resource tells us who updates HSA contributions?
ABL-HSA Plan Information - Contributions and Contribution Changes
True or False: We do not need to check the Console website if OPA is available before requesting for OPA.
False.
Who is our team lead?
Katie Vickers
Out of the 3 CEI metrics, which one is on your score card for your Year End Performance review?
CEI Service
True or False: When applying for your next role, you should consider roles that are the same or 1 pay grade higher than your current pay grade.
What are the 3 main components to qualify for an HSA?
Enrolled in HDHP, Not enrolled in Medicare, Not a dependent on someone else's tax return. (Publication 969)
What is Personal Necessities leave?
You receive 24 hours per year of unpaid time to attend family medical appointments, parent teacher conferences, etc for spouses and children.
What was the original capital of Utah?
Fillmore
What is Prompt Adherence?
WPA Advice Log in ADE
What website will provide you information on resume writing, interview skills, and various workshops to help with Career Vitality?
My Career Center (searchable on Fid Central)
What is the deadline for a 2026 IRA to HSA contribution?
12/31/2026 -MyGps (according to IRS regulations, qualified IRA funding distributions to an HSA cannot be coded for the previous year)
I have an outage. What are the proper steps for requesting for assistance and updating your schedule?
1. Troubleshoot ourselves
2. Submit hub ticket and follow steps if additional assistance is needed.
3. Report outage in wfm for schedule updates.
What year was the first Iphone released?
2007
What is our Sign-on Timeliness goal?
95%
What is the CPSA role?
Authentication Gate
Is Acupuncture a Qualified Medical Expense (QME)?
Yes. According to IRS Publication 502, you can include in medical expenses the amount you pay for acupuncture (Publication 502)
You know you will be late to work. What is the best move? Sign in 12 minutes late or update with 15 minutes of unplanned pto?
15 minutes of unplanned PTO
How old will the United States be on July 4, 2026?
250 years old
What is our TL contact rate goal in HSA?
3.4%
How are you eligible for the Peak Week Participation? (Hint: 3 components)
Sign in on time, work full shift and take appropriate amount of breaks/lunches
What work item is created to link an HSA acct to a WI Plan number?
MAINT/ STNDRD (HSA xtrac Hardcard)
What are our end of shift laptop procedures?
1. Close all applications
2. Restart laptop.
3. Log back in.
4. Once laptop is loading, lock workstation and leave lid of laptop open overnight.
What year was Fidelity Investments established?
1946
What does each component of STRIVE stand for?
S- Start of Interaction
T- The Plan
R-Respond
I-Inquire
V-Validate
E- Execute
What are the components that go into your bonus calculation?
CEI Service, Quality, Defects, and Premium Pay/Peak Week Participation