Annual physical
True/False
TAT must be provided when you file a HSB/BeWell Claim.
What is True?
TAT for BeWell HSB claims
What is 5 BD?
Each insured gets ___ # of wellness pay out for the year.
What is 1?
ECS & InfoPath are down. File claim using?
What is the Manual Claim form?
True/False
A BeWell and HSB can be filed on one InfoPath?
What is true?
How far back can you file HSB for EE?
What is Up to 2yrs prior to current year.
You find CCP or MSH wellness coverage for the customer. Use this system to file .
What is ECS?
You find Achieve policy or MSH coverage located only under ER (You did not find EE coverage). File claim using?
What is HSB/Be Well Info Path?
ECS is down. File claim using?
What is InfoPath?
True/False
A person can have multiple HSB/BeWell riders.
What is true.
How long does it take for you to see the claim in NL after you file using InfoPath or Manual CF?
What is 1BD?
AutoPay means the claim is assigned to whom?
What is an Intake Specialist?
Which Policy has the healthy habits benefit?
MSH Critical Illness
When submitting a Wellness claim for a caller by phone, you must obtain what?
What is the type of test and the exact test date?
GCI CA mammogram benefit that is included in the base policy is covered at $$$?
What is up to $200?
What would you advise EE if they have HSB claims more than 4yrs back?
Advise you can send forms or file online.
Caller did an Annual exam, for HSB file under ___ & for BeWell file under ____.
What is Cholesterol & Annual Exam?
Policy has mammogram benefit in the base policy (not under the wellness rider).
What is GCI?
HSB Stop Pay/Reissue requests must be done in which tool?
What is NaviLink (as an activity)?
Caller insists they have coverage but you don't see the coverage on file. You should?
What is file using the Manual Claim Form?
This ER has Annual Examinations by Physicians and Immunizations for wellness benefits on their Group Accident Wellness rider plan.
What is OLD DOMINION FREIGHT?
List 2 health programs covered under the Healthy Habits Benefit.
When filing BeWell & HSB on the same InfoPath form, Select _____ and be sure to indicate both policies on the form.
What is MERLIN?
Allows the employee to submit claims for a screening received during a benefits fair prior to the effective date of the coverage as the first year’s wellness benefit
What is Express Wellness ?
True/False
Claims that show AutoPay means that a VBS is assigned to the claim to process the payment.
What is false?