This document outlines a business’s expectations, rules, and procedures for staff conduct.
What is a workplace policy?
The thin spread applied to sandwich bread to prevent sogginess is called this.
What is a barrier spread (e.g., butter or mayonnaise)?
This cooking method uses direct heat from above, commonly for melting cheese.
What is grilling?
Before cleaning any electrical appliance, you must first do this.
What is switch it off and unplug it?
The three main types of contamination are physical, chemical, and this.
What is microbiological?
Maintaining accurate temperature logs for refrigerators ensures compliance with this.
What is food safety program?
The base ingredient in a wrap is this type of bread.
What is a flatbread or tortilla?
Cooking food in hot water at 100 °C is called this.
What is boiling?
The colour-coding system for cleaning cloths and equipment helps prevent this.
What is cross-contamination?
The abbreviation FIFO in food storage stands for this.
What is First In, First Out?
A complaint should be handled using this three-step approach: listen, respond, and ______.
What is follow up?
When preparing sandwiches, ingredients should be stored below this temperature.
: What is 5 °C?
Before cooking, vegetables should be washed to remove this.
What is dirt, pesticides, or bacteria?
Cleaning removes visible dirt, while sanitising does this.
What is reduces bacteria to a safe level?
In the kitchen hierarchy, this person is responsible for overseeing all sections.
What is the Head Chef (Chef de Cuisine)?
In a team environment, this helps avoid conflict and maintain workflow.
What is clear role allocation?
The main purpose of garnishing a sandwich plate is this.
What is to enhance visual appeal?
This tool is used to measure small amounts of dry or liquid ingredients accurately.
What is a measuring spoon?
The correct sequence for cleaning a surface is this.
What is wipe off debris → wash → rinse → sanitise → air-dry?
The correct way to defrost frozen meat is this.
What is in the refrigerator below 5 °C, not on the bench?
Providing consistent and professional service supports this key aspect of hospitality.
What is customer satisfaction?
A sandwich made from several layers of bread and fillings is known as this.
What is a club sandwich?
A simple dish combining cooked rice with vegetables and soy sauce is known as this.
What is fried rice?
Cleaning schedules should be signed and dated to show this.
What is accountability and task completion?
A control point where food safety hazards can be prevented, eliminated, or reduced is called this.
What is a Critical Control Point (CCP)?