Human Services
Profession
History of Advocacy
Ethics
Multiculturalism
100

The study of the mind and behavior

What is Psychology?

100

The act of deciding for one's self a course of action or resolution to a problem.

What is Self-Determination?

100

These were the workhouses for the mentally ill, elderly, children, able-bodied poor, criminals, and other groups of people who needed care.

What are Almshouses?

100
This is a statement of ethical standards of behavior.

What are Codes of Ethics?

100

These are the aspects of being human who make us who we are.

What is Culture?

200

The study of the ways in which human societies influence the people who live in those societies.

What is Sociology? 

200

Acceptance of the client that allows the helper to see the situation or understand feelings from a clients perspective.

What is Empathy?

200

The Western belief that hard work by an individual is the only way to success.

What is Individualism?

200
Having the knowledge and skills that meet established professional standards.

What is Competence?

200

This type of culture focuses on individual achievement, competence, and autonomy.

What is an Individualistic Culture?
300

Supporting and encouraging fair treatment of all individuals in a society and opposing and confronting injustice.

What is Social Justice?

300

A human service professional with diverse skills and functions that are applicable in a number of settings with a variety of client groups.

Who is the Generalist?

300

An economic concept that advocated a society or government with little responsibility to those in need.

What is Laissez-faire?

300

This is the clients right to know about the helper and the helping process.

What is Informed Consent?

300

This multicultural approach is a way to think about diversity that acknowledges the changes of both society and immigrants.

What is the Kaleidoscope Approach?
400

Working together in groups or units to provide efficient and effective client services.

What is teaming?

400
A statement of beliefs about what guides behavior and provides direction to peoples lives.

What are Values?

400

This was the legislation passed in 1990 to enable people with disabilities to have equal access to goods, services, and employment.

What is the Americans with Disabilities Act?

400

This is the ethical principle that states we shall do no harm to our clients, or put them at unnecessary risk of harm.

What is Non-maleficence? 

400

These are categories of human life including language, customs, sense of society, myth, rituals, and technology.

What are Human Universals?

500

Providing clients services based upon knowledge about their effectiveness as treatments.

What are Evidence Based Practices?

500

The helper's assurance to clients that their cases will not be discussed with others.

What is Confidentiality?

500

This English law was the first legislation that guided social welfare practices in England and the United States, stating that the government and church should both be aiding for the poor.

What are Elizabethan Poor Laws?

500
This is the ethical principle that states we shall do good by our clients, keeping their best interests in mind.

What is Benevolence?

500

The belief that race is the primary determinant of human traits and capacities and that racial differences produce an inherent superiority of a particular group.

What is Racism?