Home Studies
Days a typical home study takes
What is 10days?
Different services levels.
What are Level 1, Level 2 – PRS, Level 2 – TVPRA, , Level 3 – PRS, Level 3 – TVPRA?
How many contact attempts are required to begin the Unplanned Case Closure procedure and categorize a family as a lost family?
What is
o 3 minimum,
o 3 a week best practice
Millie was assigned Briana’s Level 1 case on 1/1/2025. Millie attempted a 48 Hour call and has continued attempting to contact the family for two weeks. Following the Lost Family Letter, Millie was able to establish contact with the family and the family agreed to services. Contact was established one day after sending the Lost Family Letter. How does the timeline change? When will the first scheduled contact due?
What is Case will be extended 30 Days due to establishing contact. 1/22/2025.
Time a Home study Report must be uploaded to the UC Portal
What is 2pm local time on 10th business day?
All service levels are active for how long
What are Level 1: 30 days, Level 2: 180, Level 3: 180, TVPRA: past 180, until age out?
Contact is established with a Level 1 family any time after 2 weeks of ongoing contact attempts, how many additional days will the case stay active for? When is Day 1?
What is
o 30 Days,
o day contact is established?
Michelle was just informed that Hector has ran away. What must she do within 24 Hours?
What is too Inquire is Sponsor contact law enforcement, NCMEC, and NOC.
Parties that are interviewed during the home study process.
Who are the Sponsor, Child, CM, Clinician, HHMs?.
Strength and Needs Assessments required for Level 2 Level 1
What are during 7 day (L1) 14 Day, 90 Day (L2)
For families (any service level) who have never initiated contact, what should the CM do following one unsuccessful unannounced home visit?
What is to Request a Wellness Check from local law enforcement?
Amber was given a Level 2 TVPRA case who denied services. What are the next steps with this case? Why?
o Case remains open for 30 Days prior to closure to ensure all risk factors and concerns are staffed due to case being a TVPRA case.
The interview with any relevant program staff and Child must be completed by when? Documented by when?
What is on the 3rd calendar day, and the 5th Business Day?
48 Hour Case Note due
What is immediately following the contact no later than 48 business hours from case acceptance?
When is an NOC required for a lost family?
What is Never had successful contact, lost contact with safety concerns
Brittany sent Lourdes (Level 2 Case) and her Sponsor a Denial Letter following the 48 Hour Call (took place on 2/3/2025, as the family did not want to accept services. By when does this case need to be closed in both CMP and the Portal?
What is on 2/7/2025 (2/3/2025 was a Monday, case would need to close by that Friday)/ By 5th Business day following denial.
The person who has the final approval for a Home Study Addendum
Who is the Federal Field Specialist?
A case was taken on 7/28/2025, when is the 120 Day Contact supposed to take place
What is on 11/25/2025?
How does a TVPRA case that denies services differ from any other service levels that deny services?
o TVPRA cases must stay open for 30 days following the denial of service. Case must be closed in CMP by 5th business day of the 30 day mark
· $500: After Millie was able to establish contact with Briana and her Sponsor, Millie was able to provide services to the family. Millie decided to call 3 days before the 30 day contact visit was scheduled to confirm that it is still a good time to call. During this call, Briana told Millie that she is not in school yet. Despite Millie’s best efforts, the Sponsor has not taken any steps on their own to ensure school enrollment. What happens with this case?
What is o Level up to 2 due to education concerns
5 documents a CM can review when preparing for a Home Study.
What are Release Request, CLEs, BGCs, FRA, Case Review, Sponsor Assessment, UC Portal Docs?
While reviewing Arlene’s Level 2 Case that has just reached the 60 day mark. What items are you looking for
What are the 24 Hour Case Note, 48 Hour Case Note, 48 Hour Call Form, 14 Day Contact Note/Report/SNA, Safety Plan, 30 Day Note/Report, 60 Day Note/Report, NPP forms
For a level 1 family, if local law enforcement is able to establish contact with the family during a wellness check, how many additional days does the Case Manager have to attempt to establish contact before going into the Closing process?
What is 5 business days?
· $600: Brittany was assigned a Level 2 PRS case on 3/4/2025. Unfortunately, the 14 day visit took place on 3/25/25 because the family was not answering Brittany’s calls and texts initially. When does Brittany have to do the 30 day?
What is on 4/3/2025 (give points if within 3 days of this)
Considered day 0 in the Home Study Timeline
What is the date of acceptance in the UC Portal?
SNA required for a Level 2 TVPRA case?
What is 14 Day, 90 Day, 180 Day, every 90 Days onward
· $700: What tasks must a Case Manager complete almost immediately after being told that the Sponsor does not know where the Child is? By When?
What is to:
o Ask if Sponsor Called Law Enforcement
o Ask if Sponsor contacted NCMEC
o Complete NOC
o BONUS: Name the Category for NOC: Location of Release Child Unknown With Safety Concerns
Julie’s Level 2 family is requesting her assistance with obtaining certain ORR documents related to the Child’s case. What happens next?
What is
o Staff with Supervisor to determine if documents being requested are on approved list
o If approved, Julie must provide a hard copy to the family during a home visit or certified mail. It cannot be sent electronically.
o Notes documenting it all
A must a CM submit the Home Study Report by when
What is the 8th business day to supervisor?
Amber received a Level 3 PRS case 13 Days ago. You are tasked with reviewing the case. What are you looking for to have been completed?
What is a 24 Hour Note, 48 Hour Contact Note, 48 Hour Call Form, Clinical Case Staffing Note, 7 Day Contact Note/Report, SNA, Safety Plan.
What happens if a Category 1 Sponsor declines services but the Child wants services?
What is Case will close
Amber is in the process of leveling down her level 3 case. What steps must Amber take?
What is:
o Clincal case staffing
o Service Level Change Form
o Discuss Service Level Change with Family and determine what day Service Level will change.
By the 48 Hour mark of any home study, what is done and documented?
What is the 24 Hour Shelter Contact and Case Note (24 Hour Case note must be done within 24 hours)/ Scheduled Shelter Interview within 3 Calendar Days, 48 Hour Contact with Sponsor, 48 Hour Case Note, Schedule Home Visit?
SNAs required for Amber’s Level 3 PRS case?
What is on the 7 Day, 45 Day, 60 Day, 90 Day, 120 Day, 150 Day, 180 Day,
Describes what happens with the case after a Case Manager is told that the location of the child is unknown. Include due dates.
What is
o 24 Hours: Local Law Enforcement, NCMEC, NOC
o Contact attempts to any additional numbers
o Close by 5th business day after the 30 day mark of the child’s whereabouts being unknown.
· $900: Both Daisy and Edgar are on PTO for the next week. Between Arlene and Natalee, they have been able to manage completing all program tasks, such as intakes. You were assigned a case on Wednesday. Arlene and Natalee already announced that they will need the full 48 hours to get all of the intake tasks done. What do you do? Include details and examples.
What is Portal, documents (name docs and where to find them)
Name and the three types of home studies and provide ONE criteria or example.
What is TVPRA,
§ A child is a victim of severe form of trafficking in persons
§ A child with special needs/disability
§ A child is a victim of physical or sexual abuse
§ A child whose sponsor clearly presents a risk of abuse, maltreatment, exploitation, or trafficking to the child.
o Mandated
§ A non-relative potential sponsor seeking to sponsor multiple children or has previously completed sponsorship.
§ A non-relative potential sponsor seeking to sponsor a child of 12 years old or younger
o Discretionary
§ Based on shelter program staff and GDIT Case Coordinator assessment?
Julie’s case was taken on 6/5/2025. Schedule all home visits.
What are the 6/19/2025, 7/5/2025, 8/4/2025, 9/3/2025, 10/3/2025, 11/2/2025, 12/2/2025
Describe the steps following two weeks of no contact with a Level 2 case. Include due dates.
o Lost family Letter by second week of no contact
o By 7th Day of the Lost Family Letter being sent an Unannounced Home Visit is to be completed
o Wellness Check if no contact within 24 hours of Unannounced Home Visit
o Unable to establish contact letter after it has been 30 days of no contact
o Closing Report to Supervisor by 3rd business day following 30 days of no contact
o Case to be closed in CMP and UC Portal by 5th business day following 30 days since case acceptance
GOOD NEWS! Arlene’s Level 2 TVPRA case was granted legal status and she is beginning the process of closing the case. What criteria does Arlene have to ensure have been met to close this case?
What is the following:
o 1 full year of service
o Most recent contact was In Person
o Risk Assessments for last 6 months have not been higher than a Risk Score 1
o No NOCs within the past 3 months.