Sustainability & Designing Organizational Structure
When did the concept of “sustainability” expand to examine a company's broader impact on society, including the economic and social outcomes of business practices?
In the 1990s
Which of the following governs the trade relationship between the United Kingdom and the EU including the elimination of tariffs on trade?
TCA
________ represent basic convictions about what is right and wrong.
Values
Raina is a plant manager in a multi-site corporation. She frequently deals with situations involving new customers and new products. These are often ________.
unstructured problems and unprogrammed decisions
The behavior shaping method of rewarding a response by eliminating or withdrawing something unpleasant is referred to as ________.
negative reinforcement
At Robins Manufacturing, there are separate departments for accounting, manufacturing, engineering, purchasing, human resources, and sales/marketing. Based on this information, what type of organizational structure does Robins Manufacturing most likely have?
Functional structure
In 2020, the Supreme Court extended protections against discrimination provided by which piece of legislation to gay, lesbian, and transgender employees?
Title VII of the Civil Right Act
The pro-globalization argument from the mid-1940s until the early 2000s was based on the idea that free trade and open borders created a benefit for all countries. This argument is based on _________.
competitive advantage
Shelly was the most senior employee in the department and knew just about everything about everyone else's job. If all employees in the department were cross-trained, Shelly would no longer have an advantage that brought with it special privileges. Shelly's resistance to change came from her ________.
concern over personal loss
One trend impacting employers is the __________.
growth of women in the workforce
An organizational structure that does away with traditional management roles and distributes decision making throughout the organization by empowering teams to manage themselves is called a_________.
holacracy
Adjusting the height of a workstation to make it accessible to an employee in a wheelchair is an example of ________ in accordance with the Americans with Disabilities Act.
a reasonable accommodation
Investors and regulators demanding more transparency and employees who want to work somewhere that is making a positive impact on the world are all looking at _________reporting.
ESG
A series of sequential steps a manager uses to respond to a structured problem is a(n) _______.
procedure
Which of these early writers argued that the division of labor would provide economic benefits to both the organization and society?
Adam Smith
The managerial function that involves defining the organization's goals, establishing strategies for achieving those goals, and developing the means to integrate and coordinate work activities is ________.
planning
What are the two organizations that ensure economic stability and promote free trade among member countries?
International Monetary Fund (IMF) and the World Trade Organization (WTO)
Most organizations making the initial decision to enter a global market with minimal investment use which strategy?
Global sourcing
Which of the following types of decision makers has a very broad outlook and tends to have a long range focus?
Conceptual
Douglas McGregor, Dale Carnegie, and Abraham Maslow believed in the importance of _______.
employee satisfaction
The _______ is an organizational design that is rigid and tightly controlled.
mechanistic organization
Name a feature found in the NAFTA agreement?
Tariff Elimination
Investment Protections
Labor and Environmental Standards, or
Dispute Resolution Mechanisms.
A formal statement of an organization's values and guiding principles to help define proper behavior in ambiguous situations is referred to as a ________.
code of ethics
Brianne has been coming in late and producing less recently, obviously dissatisfied with her job. Her supervisor would like to know how to deal with these behaviors so they don't spread to other employees. The supervisor's wisest course of action would be to ________.
discover the source of her dissatisfaction
Which of the following is NOT one of Mintzberg's decisional roles?
A. Disturbance handler
B. Disseminator
C. Negotiator
D. Entrepreneur
E. Resource allocator