LEASE FACTS
WHERE IN THE LEASE IS OUR CONTINGENCY PLAN IN?
WHAT IS SECTION 16 PAGE 4
What is the first thing you need to do when you hear an objection?
What is Address the prospect's concern and come up with a solution. If you don't have one, ask a manager and we'll brainstorm.
If you follow-up and find that you lost the prospect, what should you do?
What is Get feedback on why they made the decision to rent elsewhere, and use it to make your approach better for future applicants.
What is the best way to build rapport with a new prospect?
WHAT IS
Use their name in conversation at LEAST three times! (SUPER impressive for prospects)
WHO TAKES CARE OF THE PRIVATE HOT TUBS?
WHO IS THE RESIDENT/PRIMARY LEASEHOLDER
WHAT IS OUR CONTINGENCY PLAN?
WHAT ARE
MULTIPLE THINGS:
1. ABATE THE LEASE
2.PUT THEM IN A HOTEL
IF WE DON'T GIVE THEM POSSESSION WITHIN 60 DAYS, WE CAN LET THEM OUT OF THEIR LEASE.
What are the three H's when addressing an objection?
What is Hear, Heard and Hindsight.
When should you stop following up with a prospect?
What is After 30 days of no successful contact or when they ask for us to stop contacting them.
"HI, I'D LIKE TO CANCEL MY LEASE, WHAT ARE MY OPTIONS?"
WHAT IS "YOU CAN RELET YOUR SPACE FOR A FEE OF $500 AND YOU MUST FIND THE NEW RESIDENT TO TAKE OVER THE LEASE"
WHICH PROPERTY OFFERS TANNING?
WHAT IS HUB UNIVERSITY
WHAT'S THE REQUIRED LIABILITY AMOUNT FOR RENTER'S INSURANCE?
WHAT IS $100,000 OR MORE IN LIABILITY COVERAGE
RESIDENT IS ENCOURAGED TO EXPLORE PERSONAL COVERAGE IN THEIR POLICY
"WHY DON'T YOU GUYS INCLUDE ELECTRIC?"
WHAT IS STUDENT HOUSING INDUSTRY IS MOVING TOWARD NOT PROVIDING ELECTRIC OR WATER. YOU PAY FOR WHAT YOU USE.
BASICALLY, WE DON'T WANT TO TAKE IT AWAY FROM THEM AFTER ONLY OFFERING FOR A SHORT TIME.
What is the best way to avoid having to follow-up with a prospect?
What is Close the sale during the tour and take an application while they are on site for their first visit.
WHAT FLOOR PLANS ARE WE ROOMMATE MATCHING?
ALL FLOOR PLANS, HOWEVER; THERE ARE SPECIFIC FLOOR PLANS WHERE THEY WON'T RUN THE RISK OF BEING REASSIGNED.
WHICH PROPERTY OFFERS A SAUNA AND A STEAM ROOM?
HUB 3RD AVE!
HOW DOES ELECTRIC GET BILLED?
WHAT IS:
ELECTRIC GOES IN ONE RESIDENT'S NAME AND ALL ROOMMATES SPLIT THE COST THROUGH GRU DIRECTLY.
"I DON'T HAVE ANY ROOMMATES IN MIND AND DON'T WANT TO BE BUMPED"
WHAT IS "NO WORRIES! WE OFFER A VARIETY OF FLOOR PLANS THAT WE ROOMMATE MATCH AT BOTH HUBS!"
WHAT'S THE FIRST STEP BEFORE ENTERING IN A NEW LEAD?
WHAT IS DOUBLE CHECKING TO ENSURE IT'S NOT A DUPLICATE LEAD
WHAT FLOOR PLANS ARE GUARANTEED NON-REASSIGNMENT?
WHAT ARE:
3RD Ave:
WHAT PROPERTY OFFERS A MINIATURE GOLF COURSE IN THEIR COURTYARD?
HUB UNIVERSITY
WHAT IS THE RENTAL CRITERIA?
WHAT IS 3X THE MONTHLY RENT, GOOD STANDING WITH CREDIT, NO BANKRUPTCIES, AND CLEAR RENTAL HISTORY, AND DEBT TO INCOME RATIO MUST BE IN GOOD STANDING.
"YOU GUYS ARE TOO EXPENSIVE"
WHAT IS "LOOK AT THE VALUE/ AMENITIES, BRAND NEW, DISTANCE TO CAMPUS, AWESOME NEW MANAGEMENT, ETC."
WHEN DOES A LEAD BECOME NEGLECTED?
WHAT IS 24 HOURS AFTER INITIAL INQUIRY
WHEN IS THE FIRST INSTALLMENT DUE?
WHAT IS: JULY 1ST, 2020.
"IF I LIVE AT HUB UNIVERSITY, CAN I HAVE ACCESS TO HUB 3RD AVE'S AMENITIES?"
WHAT IS NO LOL