HIPAA
Where to Find It
Customer Service
Procedures & Workflows
Audits & Stuff
100

The first word in the acronym HIPAA

What is Health

100

The intranet site for the system.  Portal to all the information needed to perform the job

What is the Scout Page (HUC Scout Page)

100

Treat others as they want to be treated

What is the Platinum Rule

100

What is the name of a patient who does not want any information given out?

What is non-disclosure

100

An audit which ensures that all of the charts have proper names, and correct patients within their files

What is the Chart Maintenance Audit

200

The Last word in the acronym HIPAA

What is Act

200

Where you find department phone numbers, provider phone numbers, and can page EKG, Portable X-Ray, etc

What is the Spoke Directory

200

The maximum number of rings before the phone is picked up

What is three

200

A time frame in which the final notice of a Message from Medicare must be given to the patient.

What is 4 to 48 hours

200

An audit that ensures we can still access patient information during a downtime

What is the downtime computer audit

300

The fourth word in the acronym HIPAA

What is Accountability

300

A website for all corporate policies

What is Policy Tech

300

A guideline we use while engaging in every interaction with customers

What is AIDET

300

What do we call a prisoner or a patient in custody

What is a Forensic Patient

300

How many times a month do you need to document a Chart Maintenance Audit?

What is 5

400

The second word in the acronym HIPAA

What is Insurance

400

Froedtert's daily news feed for important information

What is @Workplace

400

We answer the call light with greeting, name, patient's name if possible, inquiry and _____

What is a role

400

When should an Important Message from Medicare be sent as certified mail?

What is when all attempts at getting a signature or verbal consent within 48 hours has failed

400

What you do with Vocera before going on break/lunch.

What is Broadcast

500

The third word in the acronym HIPAA

What is Portability

500

If you can't find the answer online, you can do this

What is...Call someone for help.

500

A type of transfer in which, before transferring a phone call, we explain the issue to the receiving individual

What is a soft transfer

500

Based on nurse charting, we notify the significant other and who else of an admission

What is a PCP

500

The only call light alarms the HUC will broadcast

What is the VENT alarm and the VITALS alarm